Situated in Santa Ana, La Quinta Inn & Suites Orange County Airport is within a 5-minute drive of John Wayne Airport and offers an outdoor pool and a Jacuzzi. It provides a gym, as well as a 24-hour reception, a 24-hour business centre and an airport shuttle.
A laundry service and a wake-up service are just some of the available services at the hotel. In sunny weather, an outdoor terrace provides an ideal spot to relax.
Rooms are air-conditioned and feature top-of-the-range amenities such as a flat-screen TV and a coffee maker. They provide a private bathroom, heating and a refrigerator.
Health and safety
Services and conveniences
Accessibility and suitability
Pool and spa
Parking and transportation
Media and entertainment
Cons:Elevator lights were out, rode in pitch darkness, breakfast advertised but not served, handle on my entrance door nearly fell off, all windows facing public spaces not much privacy or light.
Cons:Not much parking. We had to drive around for a while until we managed to park in a tiny little spot. There should be a smoking area being that it's meant for tourists and people who may smoke. Even if it is somewhere in the parking lot, but to have an ashtray and somewhere to seat
Cons:So I stayed there and the hotel did nothing to help me regarding the guests next door. I made repeated and repeated attempts to call the front desk and nothing was resolved. Finally, I found out that the hotel found the two guests who were making a ruckus in the front of the hotel but did not notify the on-site security or the police. As a result, the two guest made their way back to their friends or whoever room was next door to mine. After repeated calls to the front desk at 4 AM, 4:30 AM, 4:45 AM, and 5:00 AM I had enough. The two guests were outside of my room talking loud and smoking. I then opened the door to ask them to be quiet. Words were exchanged. Next thing I know the male party had a knife in his hands. I instinctively backed up and they made their way into my room. They were obviously high on something and talking jibberish. I then tried to exit the room and was blocked. In the ensuing conversation, the male party took my Wells Fargo debit card from my room desk table which was located by the front door. He moved to the side of the room where the female was at which point I made my way to the balcony and tried to yell out through the courtyard to the front desk. At that point, they exited the room and ran off. Subsequently, I went to make a police report waited for 3 hours at the Santa Ana PD and had to leave because I had appointments. They were notified and I filed a report online in the following days. The day the incident occurred I notified the front desk and Nicole the manager accepted responsibility and told me they would do whatever it took to fix this situation and that was not how the situation should have been handled. She promised to follow up with me and she would review their policy, the calls and the video of the incident. I have not heard from her since after repeated calls and attempted calls. Nothing. At this point, I am going to you for help. I am not looking to get my money back. I don't even want a refund. I think I am being fair and reasonable in asking for a free night at a hotel of my choice. I ask for this because I think it is fair and I don't feel that I should have to pay for the night that was a nightmare considering the fact that I was robbed and the hotel was negligent in their duties and responsibilities in ensuring their guest's safety. I am asking for a room at a hotel of my choice because I feel that I deserve a little more or an upgrade because of the horrible service I received from the hotel, the hotels' negligence in handling this matter at the time, their poor follow-up and the fact that they have been dodging my calls and requests to speak with their management team since the incident occurred. I am not and could not possibly make this up. It occurred, there is proof. A police report and the Orange PD (neighboring city) actually found the guy, cited him, released him and recovered my stolen Wells Fargo card. Here is the kicker for you. The guy took my Wells Fargo card and cashed fraudulent
|Check in anytime after 3:00 PM, check out anytime before 12:00 PM|
|Cancellation/prepayment policies vary by room type and provider.|
Yes, reservations at La Quinta Inn & Suites by Wyndham Orange County Airport can be cancelled free of charge with some of our providers. Make sure to read the provider's cancellation policy.
Yes, guests staying at La Quinta Inn & Suites by Wyndham Orange County Airport can enjoy a free breakfast.
Check-in time is 3:00 PM and check-out time is 12:00 PM at La Quinta Inn & Suites by Wyndham Orange County Airport.
Yes, La Quinta Inn & Suites by Wyndham Orange County Airport offers free parking.
Yes, La Quinta Inn & Suites by Wyndham Orange County Airport offers free Wi-Fi.
La Quinta Inn & Suites by Wyndham Orange County Airport is located in the neighbourhood of Delhi, 4.1 km from the centre of Santa Ana. Embassy Suites by Hilton Santa Ana Orange County Airport is the closest landmark to La Quinta Inn & Suites by Wyndham Orange County Airport.
Yes, La Quinta Inn & Suites by Wyndham Orange County Airport has a pool on-site.
Yes, La Quinta Inn & Suites by Wyndham Orange County Airport is a pet-friendly hotel.
La Quinta Inn & Suites by Wyndham Orange County Airport is 4 km from Santa Ana J. Wayne/Orange Cnty. La Quinta Inn & Suites by Wyndham Orange County Airport is 30.1 km from Long Beach Municipal.
Yes, La Quinta Inn & Suites by Wyndham Orange County Airport offers free airport shuttle service.