SureStay by Best Western Santa Cruz

2 stars
6.6
Okay
based on 1187 reviews
1,187 reviews
516 Water Street, Santa Cruz, CA 95060, United States
516 Water Street, Santa Cruz, CA
+1 831 426 6111
Fri 4/9
-
Sat 5/9
2 guests, 1 room
Deals from
C$ 128
/Cheapest rate per night
Room type
Provider
Nightly total
Queen room, 2 queen beds
C$ 128
Standard Room, bed type unknown
C$ 150
Double room, 2 double beds
C$ 203
20 more SureStay by Best Western Santa Cruz deals
20 more SureStay by Best Western Santa Cruz deals
Front desk
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Front desk
Bedroom
Bedroom
Bedroom
Front desk
Pool
Bedroom
Bedroom
Bathroom
Bathroom
Building
Bedroom
Bedroom
Bathroom
Bathroom
Bathroom
Room amenity
Bathroom
Pool
Bathroom
Bedroom
Bathroom
Bathroom
Building
Bathroom
Bathroom
Bathroom
Bathroom
Bathroom
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Less than a 20-minute stroll from Santa Cruz Metro Bus Station, Ramada Limited Santa Cruz Water Street provides guests with a convenient base when in Santa Cruz. It also offers an express check-in and check-out feature, a 24-hour reception and an outdoor pool.

Ramada Limited Hotel Water Street Santa Cruz has recently undergone refurbishment and provides a dry cleaning service, a safe and a business centre. Internet access is also provided.

Every comfortable room at Ramada Limited Santa Cruz provides a refrigerator, plus all the necessities required for an enjoyable stay. They are also equipped with a microwave, a hair dryer and cable/satellite channels.

The position of the hotel permits easy access to many tourist attractions. Mission Santa Cruz is a brief walk away.

6.6
Okay
1187 reviews

Latest deals for SureStay by Best Western Santa Cruz

Fri 4/9
-
Sat 5/9
Queen room, 2 queen beds
C$ 128
nightly with fees
King room, 1 king bed
C$ 234
nightly with fees
Standard Room, bed type unknown
C$ 150
nightly with fees
Double room, 2 double beds
C$ 203
nightly with fees
Queen room, 2 queen beds
C$ 232
nightly with fees
Queen room, 2 queen beds
C$ 162
nightly with fees
Double room, 2 double beds
C$ 214
nightly with fees
King room, 1 king bed
C$ 331
nightly with fees
Standard Room, 1 king bed
C$ 171
nightly with fees
Queen room, bed type unknown
C$ 437
nightly with fees
Standard Room, 1 king bed
C$ 180
nightly with fees
Queen room, 1 queen bed
C$ 189
nightly with fees
King room, 1 king bed
C$ 204
nightly with fees
Queen room, 2 queen beds
C$ 220
nightly with fees
Standard Room, 1 king bed
C$ 247
nightly with fees
Queen room, 2 queen beds
C$ 221
nightly with fees
Queen room, bed type unknown
C$ 277
nightly with fees
King room, 1 king bed
C$ 326
nightly with fees
Double room, 2 double beds
C$ 464
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at SureStay by Best Western Santa Cruz

  • Outdoor pool
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Laundry service

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Air-conditioned
  • Free toiletries
  • Smoke alarms
  • Heating

Dining

  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Microwave

Health and safety

  • CCTV outside property
  • Daily housekeeping
  • Safe
  • First-aid kit
  • CCTV in common areas

Services and conveniences

  • Business centre
  • Wake-up service
  • Express check-out
  • 24hr front desk

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Beach access
  • Golf

Media and entertainment

  • Cable or satellite TV

Accessibility and suitability

  • No smoking

Bathroom

  • Hairdryer

General

  • Family rooms

Pool

  • Outdoor pool

Reviews of SureStay by Best Western Santa Cruz

6.6
Okay
1187 verified ratings
Wonderful
316
Very good
148
Good
150
Okay
98
Fair
140
Mediocre
76
Poor
258

Summary of reviews

Guests say
Guests consistently praise the hotel's convenient location and the spaciousness of the rooms, with some highlighting comfortable beds and good amenities. However, many reviews mention issues with cleanliness, such as dirty floors and rooms not being properly maintained. Service is also a common concern, with several guests reporting rude or unhelpful staff and poor housekeeping. Breakfast receives mixed feedback, with some appreciating the options and others finding them limited or disappointing. Overall, while the location and room size are positives, improvements in cleanliness and service are needed.
AI-generated from customer reviews
Location9 out of 10
Room Size7 out of 10
Breakfast2 out of 10
Cleanliness1.5 out of 10
Service1.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

7.7
Good
Anonymous, Dec 2019
Pros (+) Location and price was perfect for us. Nice and clean.
Cons (-) The deodorizer smell was shockingly strong when we first got in. We aired it out and it was okay. We left for the evening and when we came back, there was a powerfully strong smell of skunky weed (marijuana). Maybe that explains the deodorizer? Or that could've been by an adjoining guest; I dunno. Breakfast wasn't available at 6:30, which is unusual for a weekday.
7.7
Good
Anonymous, Feb 2017
Pros (+) Friendly staff.. Convenient Location.. Cleanliness, parking, access to waterfront and downtown
Cons (-) Bed was not comfortable.. Mattress was hard and sloped to center of bed.

Location

516 Water Street, Santa Cruz, CA 95060

What's nearby

  • Museum of Art and History0.7 km
  • Mission Santa Cruz0.9 km
  • Hinds House1.2 km
  • Kuumbwa Jazz Center1.3 km
  • Branciforte Adobe1.3 km
  • Santa Cruz Looff Carousel and Roller Coaster1.7 km
  • Santa Cruz Beach Boardwalk1.7 km
  • Undertow Roller Coaster1.7 km
  • Cocoanut Grove1.8 km
  • Santa Cruz Main Beach1.9 km
  • Santa Cruz Museum of Natural History1.9 km
  • Santa Cruz Wharf2.5 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about SureStay by Best Western Santa Cruz

Low season

High season

Average price (weeknight)

August
August
C$ 190
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

SureStay by Best Western Santa Cruz

Which month has the cheapest rates at SureStay by Best Western Santa Cruz?

The cheapest month to stay at SureStay by Best Western Santa Cruz is January, with an average nightly rate of C$ 104. The most expensive month is July at C$ 331 per night.

What is the cheapest day to book SureStay by Best Western Santa Cruz?

The cheapest day to book SureStay by Best Western Santa Cruz is Wednesday, with an average nightly rate of C$ 124. The most expensive day is Saturday at C$ 466 per night.

How far in advance should you book SureStay by Best Western Santa Cruz?

To get the best price at SureStay by Best Western Santa Cruz, book around 3 weeks in advance. This could save you approximately 60% compared to booking last minute.

KAYAK's top tips for your stay at SureStay by Best Western Santa Cruz

  • The cheapest price a room at SureStay by Best Western Santa Cruz was booked for on KAYAK in the last 2 weeks was C$ 190, while the most expensive was C$ 190.
  • How long should you stay at SureStay by Best Western Santa Cruz? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at SureStay by Best Western Santa Cruz

  • Where is SureStay by Best Western Santa Cruz located?

    SureStay by Best Western Santa Cruz is located at 516 Water Street, 1.2 km from the centre of Santa Cruz. Museum of Art and History is the closest landmark to SureStay by Best Western Santa Cruz.

  • When is check-in time and check-out time at SureStay by Best Western Santa Cruz?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at SureStay by Best Western Santa Cruz.

  • Does SureStay by Best Western Santa Cruz offer free Wi-Fi?

    Yes, SureStay by Best Western Santa Cruz offers free Wi-Fi.

  • Does SureStay by Best Western Santa Cruz offer free parking?

    Yes, SureStay by Best Western Santa Cruz offers free parking.

  • How far is SureStay by Best Western Santa Cruz from the airport?

    SureStay by Best Western Santa Cruz is 43.2 km from San Jose. SureStay by Best Western Santa Cruz is 46.4 km from Monterey Regional.

  • Does SureStay by Best Western Santa Cruz have a pool?

    Yes, SureStay by Best Western Santa Cruz has a pool on-site.

  • How does KAYAK find such great SureStay by Best Western Santa Cruz hotel deals?

    KAYAK scours the web for all room deals available at SureStay by Best Western Santa Cruz in Santa Cruz and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay by Best Western Santa Cruz and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay by Best Western Santa Cruz.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Hotel Paradox, Autograph Collection8 Excellent (882 reviews)0.37 kmOutdoor pool, Fitness centre, RestaurantC$ 270+
2-star hotel
27% cheaperThe Islander Motel8.2 Excellent (811 reviews)0.51 kmOutdoor pool, Free Wi-Fi, Free parkingC$ 116+
2-star hotel
9% cheaper
Seaside Inn & Suites
7.7 Good (664 reviews)0.52 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 143+
3-star hotel
Best Western Plus All Suites Inn7.2 Good (1,131 reviews)0.55 kmFitness centre, Free Wi-Fi, Tea/coffee makerC$ 225+

Cheapest

See cheapest stays in Santa Cruz
2-star hotel
27% cheaperThe Islander Motel8.2 Excellent (811 reviews)0.51 kmOutdoor pool, Free Wi-Fi, Free parkingC$ 116+
2-star hotel
23% cheaperFireside Inn Santa Cruz7 Good (1,126 reviews)1.63 kmWi-Fi, Free parking, Flat-screen TVC$ 121+
2-star hotel
21% cheaper
The Aqua Pacific Hotel
7.1 Good (437 reviews)0.9 kmSnorkeling, Indoor pool, Free Wi-FiC$ 124+
2-star hotel
13% cheaperOcean Gate Inn7.5 Good (793 reviews)1.25 kmWi-Fi, Coffee machine, Free parkingC$ 136+

Most recommended

See most recommended stays in Santa Cruz
4-star hotel
La Bahia Hotel And Spa
9.2 Excellent (48 reviews)1.79 kmOutdoor pool, beachfront, Fitness centreC$ 616+
3-star hotel
Hyatt Place Santa Cruz8.7 Excellent (1,075 reviews)0.74 kmOutdoor pool, Fitness centre, Bar/LoungeC$ 257+
2-star hotel
La Quinta Inn & Suites Santa Cruz
8.7 Excellent (848 reviews)1.77 kmOutdoor pool, beachfront, Fitness centreC$ 296+
3-star hotel
Hampton Inn Santa Cruz8.6 Excellent (266 reviews)0.65 kmIndoor pool, Free Wi-Fi, Tea/coffee makerC$ 250+

Good to know

Distance to downtown

Nearest Airport

Distance to airport

1.2 km
San Jose
43.2 km

Everything you need to know for your stay in Santa Cruz