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SureStay Hotel by Best Western Santa Cruz
2 stars

SureStay Hotel by Best Western Santa Cruz

516 Water Street, Santa Cruz, CA 95060, United States
Santa Cruz, CA
See location+1 831 426 6111
From
C$ 97
Cheapest

rate per night

6.3
Okay
based on 1110 reviews
1,110 reviews
Room type
Provider
Nightly total
King room
C$ 97
Standard Room
C$ 101
Double room
C$ 131
25 more SureStay Hotel by Best Western Santa Cruz deals
25 more SureStay Hotel by Best Western Santa Cruz deals

Photos of SureStay Hotel by Best Western Santa Cruz

Overview

Rating

Less than a 20-minute stroll from Santa Cruz Metro Bus Station, Ramada Limited Santa Cruz Water Street provides guests with a convenient base when in Santa Cruz. It also offers an express check-in and check-out feature, a 24-hour reception and an outdoor pool.

Ramada Limited Hotel Water Street Santa Cruz has recently undergone refurbishment and provides a dry cleaning service, a safe and a business centre. Internet access is also provided.

Every comfortable room at Ramada Limited Santa Cruz provides a refrigerator, plus all the necessities required for an enjoyable stay. They are also equipped with a microwave, a hair dryer and cable/satellite channels.

The position of the hotel permits easy access to many tourist attractions. Mission Santa Cruz is a brief walk away.

Rating
6.3
Okay
Based on 1,110 verified guest reviews

Latest deals for SureStay Hotel by Best Western Santa Cruz

Wed 7/5
Thu 8/5
Double room
2 double beds
C$ 131
2 double beds
C$ 151
2 double beds
C$ 530
Standard Room
bed type unknown
C$ 101
bed type unknown
C$ 101
1 king bed
C$ 111
Queen room
bed type unknown
C$ 142
1 queen bed
C$ 163
2 queen beds
C$ 236
King room
1 king bed
C$ 97
1 king bed
C$ 108
1 king bed
C$ 126
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at SureStay Hotel by Best Western Santa Cruz

  • Outdoor pool
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Dining

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Bathroom

  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Accessibility and suitability

  • Disabled Access
  • Roll-in shower
  • No smoking
  • Toilet with grab rails

Services and conveniences

  • Business centre
  • Safety deposit box
  • Express check-out
  • 24hr front desk

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Beach access
  • Golf

Health and safety

  • Daily housekeeping
  • Safe

General

  • Family rooms

Family friendly

  • Complimentary breakfast

Pool

  • Outdoor pool

Reviews of SureStay Hotel by Best Western Santa Cruz

6.3
Okay
1110 verified ratings
Wonderful
284
Very good
143
Good
148
Okay
94
Fair
132
Mediocre
72
Poor
237

Summary of reviews

Guests say
Guests appreciated the location and service, highlighting the helpful staff and reasonable prices. However, cleanliness was a significant concern, with multiple reports of dirty rooms, pest issues, and maintenance problems. Overall, the hotel needs improvements in cleanliness and room conditions to enhance guest experience.
AI-generated from customer reviews
Location8 out of 10
Service7.5 out of 10
Cleanliness1 out of 10
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Score by provider

All reviews

7.7
Good
Anonymous, Dec 2019
Pros (+) Location and price was perfect for us. Nice and clean.
Cons (-) The deodorizer smell was shockingly strong when we first got in. We aired it out and it was okay. We left for the evening and when we came back, there was a powerfully strong smell of skunky weed (marijuana). Maybe that explains the deodorizer? Or that could've been by an adjoining guest; I dunno. Breakfast wasn't available at 6:30, which is unusual for a weekday.
7.7
Good
Anonymous, Feb 2017
Pros (+) Friendly staff.. Convenient Location.. Cleanliness, parking, access to waterfront and downtown
Cons (-) Bed was not comfortable.. Mattress was hard and sloped to center of bed.
7.7
Good
jenali94, Jul 2015
Pros (+) Location was good, staff was friendly. Comfy bed and pillows.
Cons (-) Parking was real tight. Mustard on the ceiling, blood or something on the back of bathroom door. Carpet really dirty. Wi-Fi really really slow
3.1
Poor
grandpal, May 2015
Pros (+) Enjoyed the TV
Cons (-) Water on the floor of the living area and I had to clean it up as "Staff" couldn't get it right.Shower head was clogged with calcium build up. Shower curtain had large hole on shower head side allowing water on the floor and toilet when we showered. Parking lot was being sealed with hot tar so the smell permeated the area.
2.5
Poor
bestbethomes, May 2015
Pros (+) The TV lineup was okay
Cons (-) The towels for the shower were literally two different colors. Off white and not so off-white. There was a silver fork in the air vent of my air conditioner. Room was generally Dusty and stuffy

Location

516 Water Street, Santa Cruz, CA 95060

What's nearby

  • Museum of Art and History0.7 km
  • Mission Santa Cruz0.9 km
  • Hinds House1.2 km
  • Kuumbwa Jazz Center1.3 km
  • Branciforte Adobe1.3 km
  • Santa Cruz Looff Carousel and Roller Coaster1.7 km
  • Santa Cruz Beach Boardwalk1.7 km
  • Undertow Roller Coaster1.7 km
  • Cocoanut Grove1.8 km
  • Santa Cruz Main Beach1.9 km
  • Santa Cruz Museum of Natural History1.9 km
  • Santa Cruz Wharf2.5 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at SureStay Hotel by Best Western Santa Cruz

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at SureStay Hotel by Best Western Santa Cruz

  • How long should you stay at SureStay Hotel by Best Western Santa Cruz? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at SureStay Hotel by Best Western Santa Cruz

  • Where is SureStay Hotel by Best Western Santa Cruz located?

    SureStay Hotel by Best Western Santa Cruz is located at 516 Water Street, 1.2 km from the centre of Santa Cruz. Museum of Art and History is the closest landmark to SureStay Hotel by Best Western Santa Cruz.

  • When is check-in time and check-out time at SureStay Hotel by Best Western Santa Cruz?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at SureStay Hotel by Best Western Santa Cruz.

  • Does SureStay Hotel by Best Western Santa Cruz offer free Wi-Fi?

    Yes, SureStay Hotel by Best Western Santa Cruz offers free Wi-Fi.

  • Does SureStay Hotel by Best Western Santa Cruz offer free parking?

    Yes, SureStay Hotel by Best Western Santa Cruz offers free parking.

  • How far is SureStay Hotel by Best Western Santa Cruz from the airport?

    SureStay Hotel by Best Western Santa Cruz is 43.7 km from San Jose. SureStay Hotel by Best Western Santa Cruz is 45.9 km from Monterey Regional.

  • Does SureStay Hotel by Best Western Santa Cruz have a pool?

    Yes, SureStay Hotel by Best Western Santa Cruz has a pool on-site.

  • How does KAYAK find such great SureStay Hotel by Best Western Santa Cruz hotel deals?

    KAYAK scours the web for all room deals available at SureStay Hotel by Best Western Santa Cruz in Santa Cruz and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay Hotel by Best Western Santa Cruz and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay Hotel by Best Western Santa Cruz.

See more FAQs

Nearby hotels and places to stay

Closest

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4-star hotel
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2-star hotel
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8.1 Excellent (419 reviews)0.52 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 136+
3-star hotel
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2-star hotel
Best Western Plus All Suites Inn7.4 Good (1,110 reviews)0.6 kmFitness centre, Free Wi-Fi, Tea/coffee makerC$ 184+

Cheapest

See cheapest stays in Santa Cruz
2-star hotel
5% cheaperSuper 8 by Wyndham Santa Cruz/Beach Boardwalk East7.3 Good (1,048 reviews)1.4 kmOutdoor pool, Free Wi-Fi, Tea/coffee makerC$ 117+
2-star hotel
Continental Inn7.2 Good (1,021 reviews)0.67 kmOutdoor pool, Free Wi-Fi, Coffee machineC$ 128+
2-star hotel
Ocean Gate Inn7.3 Good (748 reviews)1.25 kmWi-Fi, Coffee machine, Free parkingC$ 133+
2-star hotel
Seaside Inn & Suites
8.1 Excellent (419 reviews)0.52 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 136+

Most recommended

See most recommended stays in Santa Cruz
3-star hotel
Pacific Blue Inn8.9 Excellent (702 reviews)1.4 kmWi-Fi, Wi-Fi available in all areas, Flat-screen TVC$ 207+
3-star hotel
Hyatt Place Santa Cruz8.7 Excellent (887 reviews)0.75 kmOutdoor pool, Fitness centre, Bar/LoungeC$ 192+
2-star hotel
La Quinta Inn & Suites by Wyndham Santa Cruz
8.7 Excellent (578 reviews)1.77 kmOutdoor pool, beachfront, Fitness centreC$ 223+
2-star hotel
Marea Sol Hotel8.6 Excellent (318 reviews)1.75 kmOutdoor pool, Room service, Free Wi-FiC$ 186+

Good to know

Value for money

6.8

Distance to downtown

1.2 km

Nearest Airport

San Jose

Distance to airport

43.2 km

Everything you need to know for your stay in Santa Cruz