SureStay Hotel by Best Western Santa Cruz

2 stars
516 Water Street, Santa Cruz, CA 95060, United States
Santa Cruz, CA
6.3
Okay
based on 1147 reviews
1,147 reviews
Wed 24/9
-
Thu 25/9
1 room, 2 guests
Deals from
C$ 79
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
C$ 79
King room
C$ 96
Standard Room
C$ 100
26 more SureStay Hotel by Best Western Santa Cruz deals
26 more SureStay Hotel by Best Western Santa Cruz deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Less than a 20-minute stroll from Santa Cruz Metro Bus Station, Ramada Limited Santa Cruz Water Street provides guests with a convenient base when in Santa Cruz. It also offers an express check-in and check-out feature, a 24-hour reception and an outdoor pool.

Ramada Limited Hotel Water Street Santa Cruz has recently undergone refurbishment and provides a dry cleaning service, a safe and a business centre. Internet access is also provided.

Every comfortable room at Ramada Limited Santa Cruz provides a refrigerator, plus all the necessities required for an enjoyable stay. They are also equipped with a microwave, a hair dryer and cable/satellite channels.

The position of the hotel permits easy access to many tourist attractions. Mission Santa Cruz is a brief walk away.

6.3
Okay rating
Based on 1,147 verified guest reviews

Latest deals for SureStay Hotel by Best Western Santa Cruz

Wed 24/9
Thu 25/9
Queen room
bed type unknown
C$ 141
nightly with fees
1 queen bed
C$ 162
nightly with fees
1 queen bed
C$ 187
nightly with fees
King room
1 king bed
C$ 96
nightly with fees
1 king bed
C$ 126
nightly with fees
1 king bed
C$ 157
nightly with fees
Double room
2 double beds
C$ 79
nightly with fees
2 double beds
C$ 150
nightly with fees
2 double beds
C$ 172
nightly with fees
Standard Room
bed type unknown
C$ 100
nightly with fees
1 queen bed
C$ 141
nightly with fees
2 double beds
C$ 147
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at SureStay Hotel by Best Western Santa Cruz

  • Outdoor pool
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Body soap
  • Towels
  • Air-conditioned
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Trash cans
  • Conditioner

Dining

  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Microwave

Bathroom

  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Media and entertainment

  • Cable or satellite TV
  • Flat-screen TV
  • TV

Accessibility and suitability

  • No smoking
  • Roll-in shower
  • Toilet with grab rails

Bedroom

  • Clothes rack
  • Socket near the bed
  • Wardrobe or closet

Services and conveniences

  • Business centre
  • Express check-out
  • 24hr front desk

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Beach access
  • Golf

Health and safety

  • Daily housekeeping
  • Safe

General

  • Family rooms

Pool

  • Outdoor pool

Reviews of SureStay Hotel by Best Western Santa Cruz

6.3
Okay
1147 verified ratings
Wonderful
295
Very good
149
Good
147
Okay
97
Fair
137
Mediocre
75
Poor
247

Summary of reviews

Guests say
Guests frequently mentioned issues with cleanliness and poor service, with many expressing dissatisfaction over dirty rooms, rude staff, and broken amenities. However, some guests appreciated the good value for the price and the cleanliness of certain areas, indicating that there are aspects of the hotel that could be improved.
AI-generated from customer reviews
Value for Price8 out of 10
Service1 out of 10
Cleanliness0.5 out of 10
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Score by provider

All reviews

7.7
Good
Anonymous, Dec 2019
Pros (+) Location and price was perfect for us. Nice and clean.
Cons (-) The deodorizer smell was shockingly strong when we first got in. We aired it out and it was okay. We left for the evening and when we came back, there was a powerfully strong smell of skunky weed (marijuana). Maybe that explains the deodorizer? Or that could've been by an adjoining guest; I dunno. Breakfast wasn't available at 6:30, which is unusual for a weekday.
7.7
Good
Anonymous, Feb 2017
Pros (+) Friendly staff.. Convenient Location.. Cleanliness, parking, access to waterfront and downtown
Cons (-) Bed was not comfortable.. Mattress was hard and sloped to center of bed.

Location

516 Water Street, Santa Cruz, CA 95060

What's nearby

  • Museum of Art and History0.7 km
  • Mission Santa Cruz0.9 km
  • Hinds House1.2 km
  • Kuumbwa Jazz Center1.3 km
  • Branciforte Adobe1.3 km
  • Santa Cruz Looff Carousel and Roller Coaster1.7 km
  • Santa Cruz Beach Boardwalk1.7 km
  • Undertow Roller Coaster1.7 km
  • Cocoanut Grove1.8 km
  • Santa Cruz Main Beach1.9 km
  • Santa Cruz Museum of Natural History1.9 km
  • Santa Cruz Wharf2.5 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at SureStay Hotel by Best Western Santa Cruz

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at SureStay Hotel by Best Western Santa Cruz

  • Where is SureStay Hotel by Best Western Santa Cruz located?

    SureStay Hotel by Best Western Santa Cruz is located at 516 Water Street, 1.2 km from the centre of Santa Cruz. Museum of Art and History is the closest landmark to SureStay Hotel by Best Western Santa Cruz.

  • When is check-in time and check-out time at SureStay Hotel by Best Western Santa Cruz?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at SureStay Hotel by Best Western Santa Cruz.

  • Does SureStay Hotel by Best Western Santa Cruz offer free Wi-Fi?

    Yes, SureStay Hotel by Best Western Santa Cruz offers free Wi-Fi.

  • Does SureStay Hotel by Best Western Santa Cruz offer free parking?

    Yes, SureStay Hotel by Best Western Santa Cruz offers free parking.

  • How far is SureStay Hotel by Best Western Santa Cruz from the airport?

    SureStay Hotel by Best Western Santa Cruz is 43.2 km from San Jose. SureStay Hotel by Best Western Santa Cruz is 46.4 km from Monterey Regional.

  • Does SureStay Hotel by Best Western Santa Cruz have a pool?

    Yes, SureStay Hotel by Best Western Santa Cruz has a pool on-site.

  • How does KAYAK find such great SureStay Hotel by Best Western Santa Cruz hotel deals?

    KAYAK scours the web for all room deals available at SureStay Hotel by Best Western Santa Cruz in Santa Cruz and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay Hotel by Best Western Santa Cruz and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay Hotel by Best Western Santa Cruz.

See more FAQs

Nearby hotels and places to stay

Closest

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2-star hotel
5% cheaper
Seaside Inn & Suites
8 Excellent (494 reviews)0.52 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 138+
3-star hotel
Holiday Inn Express & Suites Santa Cruz7.8 Good (893 reviews)0.56 kmOutdoor pool, Free Wi-Fi, Tea/coffee makerC$ 166+
3-star hotel
Best Western Plus All Suites Inn7.4 Good (1,119 reviews)0.6 kmFitness centre, Free Wi-Fi, Tea/coffee makerC$ 189+

Cheapest

See cheapest stays in Santa Cruz
2-star hotel
33% cheaperOcean Gate Inn7.3 Good (763 reviews)1.24 kmWi-Fi, Coffee machine, Free parkingC$ 97+
2-star hotel
32% cheaperFireside Inn By The Beach Boardwalk & Bowling7 Good (1,058 reviews)1.63 kmWi-Fi, Free parking, Flat-screen TVC$ 98+
2-star hotel
19% cheaperContinental Inn7.2 Good (1,043 reviews)0.68 kmOutdoor pool, Free Wi-Fi, Coffee machineC$ 117+
4-star hotel
17% cheaper
The Aqua Pacific Hotel
7.2 Good (338 reviews)0.9 kmIndoor pool, Free Wi-Fi, Tea/coffee makerC$ 120+

Most recommended

See most recommended stays in Santa Cruz
3-star hotel
2% cheaperPacific Blue Inn8.7 Excellent (727 reviews)1.4 kmWi-Fi, Wi-Fi available in all areas, Flat-screen TVC$ 142+
3-star hotel
Hyatt Place Santa Cruz8.5 Excellent (963 reviews)0.75 kmOutdoor pool, Fitness centre, Bar/LoungeC$ 170+
3-star hotel
Hampton Inn Santa Cruz8.4 Excellent (232 reviews)0.65 kmIndoor pool, Free Wi-Fi, Tea/coffee makerC$ 171+
4-star hotel
Hotel Paradox, Autograph Collection8.2 Excellent (855 reviews)0.36 kmOutdoor pool, Fitness centre, RestaurantC$ 182+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

6.7
1.2 km
San Jose
43.2 km

Everything you need to know for your stay in Santa Cruz

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