Car hire at Sao Paulo Guarulhos Intl Airport

Becarefull with overseas service provider in Brazil

Cons: Got a car from Unidas. The car had strange noises. On 3rd day didn't turn on. Wasted half a day waiting for mechanic and toll truck. I couldn't take a trip the same day to a different town to switch cars so I asked if I could get it the next day and they would reimburse me 1 day. They said it was ok. They never did. So I paid in advance for 1 day which I didn't have a car. Rip off. Spoke to costumer service they said they would solve the matters, never did either.

The worst rental car experience of my life.

Pros: Nothing.

Cons: Good morning! Im finaly back to the states. When arrived at the GRU sao paulo airport 1,30 AM on the 19th of July there was no Alamo courtesy van available, the driver had been sleeping I was told by the localiza rental car co driver who gave me a lift to the Alamo office to pick up the rental. Upon arrival I found a sleepy attendant. I PRESENTED HER MY RESERVATION and the also the ibsurance previously bought on the site. She informed me I needed to buy new insurance from her since the INS. I HAD WAS NOT VALID IIN BRAZIL. she also td me my credit card was no good , so I gave her a new one...then she said my rental was for the city of Curitiba , about 300 miles away and she had no car was available at her location (GRU)anyway. SO BECAUSE I HAD MY 85 YEAR OLD FATHER AND 77 YEAR OLD MOTHER WITH ME I HAD TO TAKE A TAXI TO CURITIBA, THE DRIVER GAVE ME A " DEAL" AND CHARGED ME 1899 REALS, CLOSE TO 600 US DOLLARS. TO TAKE ME TO MY booked location, according to the Alamo woman. Once I arrived to Curitiba they tried to charge 4.5 times the amount on the rental, although waved the Sao Paulo , different location fee...Alamo in Curitiba, Brazil they froze 7000 reals from my credit card, about 2,7 thousand Dollars. Alamo mentioned again I had no valid insurance for Brazil and attempted to sell me insurance again., Since my card was froze up to the limit I could not enjoy and pay for tourist acticties such as dining, museum visits, shopping, etc... I make a formal request for Alamo or Kayak to pay me back my 600 dollars spend on the taxi. I have receipts, etc to back it up. Thank you very much, luiz A. PEREIRA

Missing basics.

Pros: Car model

Cons: Not even a clock was available in the car. I lost my purchased car insurance because the location did not recognize my online car insurance I bought when I did car reservation.

Becarefull con fornitore di servizi oltreoceano in Brasile

Cons: Ho preso un'auto da Unidas. La macchina aveva rumori strani. Il 3rd giorno non si è acceso. Sprecato mezzo giorno in attesa di meccanico e camion a pedaggio. Non ho potuto fare un viaggio lo stesso giorno in una città diversa per cambiare auto, quindi ho chiesto se potevo farlo il giorno successivo e mi avrebbero rimborsato 1 giorno. Hanno detto che era ok. Non hanno mai fatto. Così ho pagato in anticipo per 1 giorno che non avevo un'auto. Strappare. Hanno parlato con il servizio clienti che hanno detto che avrebbero risolto le questioni, non hanno mai fatto neanche.

Nozioni di base mancanti.

Pros: Modello di auto

Cons: Non c'era neanche un orologio disponibile in macchina. Ho perso la mia assicurazione auto acquistata perché la posizione non ha riconosciuto la mia assicurazione auto online che ho acquistato quando ho effettuato la prenotazione auto.