10.0
Great customer service & nice vehicle. It would be nice to have been oriented to car e.g. how to turn on lights, back up mirror. etc. We are older.Reviewed 4 Oct. 2023
review from![kayak]()
4.0
They did a bait and switch on me at Heathrow by claiming that as my flight arrived early they didn't have a car available in the class I booked. So what they had was 250% higher. As I was there for my mother's 100 birthday, and they are well away from all other rental companies, I had to accept it. However I will never rent from them againReviewed 21 Nov. 2021
review from![cheapflights]()
1.9
No one was at the Sixt counter to collect the car, and after waiting 30 minutes, I called the Sixt helpline, only to find an automated message saying my booking had been cancelled. That meant I had to book another car with a rental company whose desk was manned at twice the cost of the original. I am absolutely disgusted with both Sixt and Kayak for not informing me of the cancellation, and leaving me in the lurch after a 10 hour flight and I will not be using either again.Reviewed 26 Sep. 2021
review from![kayak]()
2.0
Pros:Staff unhelpfulReviewed 21 Feb. 2020
review from![kayak]()
4.4
Not what we paid forPros:QuietCons:No power, we ordered a Nokia got a Renault Capture, much smaller vehicle tiny bootReviewed 18 Aug. 2018
review from![kayak]()
5.2
Did not get final bill immediaitly after rental still waiting - 48 hrsPros:Car was fine, pretty standardCons:Did not get a final bill at the return -- got a copy of damage report emailed (no damage, everything in order, fuel full, etc. ), but did not get a bill. I rent a lot for business and family trips and expect to immediatly get a final bill for the rental on return -- very unsatisfactory. Will I get a surprise? I don't know?Reviewed 19 Dec. 2017
review from![kayak]()
5.2
Pros:Ease of pick up and no worried about the vehicleCons:I don't like that you always end up spending 2x more money than the rental to cover insurance as they will not take insurance from the state's. Would like to have this disclosed.Reviewed 26 Aug. 2017
review from![kayak]()
2.0
The car given could only hold 2 large suitcasesPros:Ease of bookingCons:Car which was given could only hold 2 large suitcases and not 3-4 as in the description (which was why I made the booking)Reviewed 27 Jun. 2017
review from![kayak]()
10.0
Pros:Check in lady Check out guyReviewed 5 Jun. 2017
review from![kayak]()
10.0
Fantastic servicePros:They were so professional, extremely helpful. Best service I've ever had. Cannot fault them In any way. I've never known a company be so lovely. Thank youCons:I liked everything.Reviewed 1 Jun. 2017
review from![kayak]()
8.8
Pros:Quick pickup. Car really clean.Reviewed 1 Dec. 2015
review from![kayak]()