2.0
The car was good, however, the girl at the counter failed to inform me that there was a cap on the km I could drive, even tho she asked me where I was heading. You would think they can easily calculate the KM in their booking system. I've requested a refund for the extra charge, under the transparency consumer laws in Switzerland. So dodgy.Reviewed 28 Sep. 2023
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8.0
insurance and rental too expensiveReviewed 10 Jul. 2023
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10.0
Staff was so nice. Car was amazingReviewed 2 Jul. 2023
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2.0
Sandra upgraded us and was really nice.Reviewed 23 Jun. 2023
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10.0
Excellent experience. Helpful friendly staff. Service was quick. Nice vehicle. Simple pick up and return.Reviewed 4 Jun. 2023
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10.0
We got a flat tire and they didn’t have a spare. It was a National holiday so we couldn’t get it repaired. This was greatly challenging. We had to buy train tickets to get to our destination.Reviewed 31 May 2023
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2.0
The rental was made, apparently within 24 hours and was canceled by Sixt at FRA Hbf. 1) Why does system give me a confirmation number when it will be get cancelled, this is very, very poor customer service. At a minimum the confirmation should include a very large, BOLD disclaimer so the customer knows his peril. 2) the woman at the desk was not apologetic at all, she was dismissive, awful. I suspect she rented my car to someone else at 500 Euros due to the shortage! Please check on your system to see if that is true. Leaves a bad taste for customer. JimReviewed 15 May 2023
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6.0
This was a Chinese car. This was marketed as a VW Golf or similar car. It was about as far away from it as imaginable - comfort, engine, transmission, etc. Sixt should explain or notify when Made in China cars are going to be rented. Personnel was friendly and car and facilities were clean.Reviewed 5 Apr. 2023
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2.0
On the counter you will pay for - traveling to germany (??) - extra extra ...Reviewed 7 Nov. 2022
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2.0
Tons of hidden cost and basic insurance doubled the cost of the car we were originally quoted $400 for the entire trip with everything they wanted to charge $1600 to my card. I wasn’t planning for that much And wasn’t able to pick up the car.Reviewed 3 Nov. 2022
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2.0
My worst experience in rental cars in a decade. I have rented cars across many countries and continents and ironically the worst experience was in Switzerland. There was missing information in the pick up. They lied about insurance of the car in the pick up. The insurance value was a daily amount and not a single amount like they mentioned. Also they overcharged 20CHF due to a reason they could not figure out at the dropoff and couldn't repay in it! needed to write an email to complain and still waiting for the moneyReviewed 5 Oct. 2022
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10.0
Easy process and very helpful staff. Pick up and drop off was a breeze!Reviewed 3 Oct. 2022
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