Heritage Hotel

An upgrade of facilities is it required. Staff were nice and location was too.

Wifi was bad.

the location is great. the view overlooking the harbour, from the dining room is awesome.

the elevator needs to be replaced. the bathrooms need to be upgraded.

Staff was very friendly and helpful. Bed was comfortable, internet and cable worked well. For doing business in the capital it is perfect and in the middle of everything. Close to restaurants, bars, banks, shopping and the cruise ship dock. Very safe to walk around. Room is nice and spacious and mini fridge/coffee maker both worked well. AC worked well and cooled the room without a problem. This hotel works best for business travelers on short stays or leisure travelers in transit.

Rooms are dated and need to be deep cleaned. The hotel when you walk into the entrance smells like a bathroom. I suggest to the owners since you are really the only hotel in St. Johns, pump some money into it and fix it up. The property has alot of potential. Deep Clean place and fix up the restaurant very off putting. Balcony door could not open. I worked in hotels for over 10 years and I am not fussy but this place needs a serious face lift. My room door did not lock properly, with force someone could open it.