|""Nice lounge area, great staff.""||(in 2 reviews)|
|"The staff was amazing."||(in 31 reviews)|
|"The chocolate chip cookies!"||(in 3 reviews)|
|"Room was dirty and falling apart."||(in 4 reviews)|
|"front desk was extremely rude."||(in 7 reviews)|
|"It was a non-smoking room."||(in 27 reviews)|
|room was clean||in 120 reviews|
|pool and hot tub||in 76 reviews|
|staff was very nice||in 67 reviews|
|front desk||in 49 reviews|
|good location||in 47 reviews|
|great breakfast||in 47 reviews|
|beds were so comfortable||in 27 reviews|
|good food||in 20 reviews|
|chocolate chip||in 14 reviews|
|smaller than anticipated||in 11 reviews|
|double tree||in 10 reviews|
|main road||in 9 reviews|
|honors member||in 8 reviews|
|room was dirty||in 7 reviews|
|syracuse||in 7 reviews|
|common areas||in 5 reviews|
The front desk staff was very accommodating when I had unusual needs.
The grand ballroom was freezing cold all day during the music conference. The closet in my room had peeling wallpaper and black mildew. There was trash on the floor between the left nightstand and the bed.
Enjoyed our stay.
Hot tub and pool are great, well stocked with towels. The room was clean and comfortable, and the staff was friendly.
No vending machines or options for food. They had limited drinks at the front desk that were overpriced, and the restaurant served breakfast that also seemed kind of steep.
Room cleanliness was great Love their chocolate cookie gift upon check in and the candy bar in the room Very convenient off 90 thruway Cost was great for location and overall hotel quality Thank you for complimentary breakfast buffet
Mattress comfort & quality was Just OK The restaurant is to the left of the front hotel entrance and there was loudness I stayed on the Hilton Honors level and noticed the noise level adjacent to my room and one level below. More sound-proofing needed
DoubleTree by Hilton Syracuse offers modern 3-star accommodation in Syracuse. It provides a gym, as well as an express check-in and check-out feature, an indoor pool and a sauna.
The hotel has 250 rooms and has been recently refurbished. Reception operates 24/7 and the friendly staff can suggest sights to visit and provide other tourist information.
DoubleTree by Hilton Syracuse's on-site restaurant offers a convenient option for those wishing to dine in. Guests can also choose to dine out in one of the local restaurants.
Syracuse Hancock International Airport is a 10-minute drive from the hotel. It is also a short car ride from Clinton Square, Syracuse University and Onondaga Lake.
based on 328 reviews
Policies vary by room type and provider.
All reservations at DoubleTree by Hilton Syracuse – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
DoubleTree by Hilton Syracuse is located at 6301 NY-298, East Syracuse, 6.8 km from the centre of Syracuse. Syracuse Amtrak Station is the closest landmark to DoubleTree by Hilton Syracuse.
Check-in time is 4:00 PM and check-out time is 11:00 AM at DoubleTree by Hilton Syracuse.
Yes, DoubleTree by Hilton Syracuse offers free Wi-Fi.
Yes, DoubleTree by Hilton Syracuse offers free parking.
Yes, DoubleTree by Hilton Syracuse offers free airport shuttle service.
DoubleTree by Hilton Syracuse is 3.3 km from Syracuse Hancock Intl. DoubleTree by Hilton Syracuse is 57.2 km from Rome Griffiss Intl.
Yes, DoubleTree by Hilton Syracuse is a pet-friendly hotel.
Yes, DoubleTree by Hilton Syracuse has a pool on-site.
DoubleTree by Hilton Syracuse has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.