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10.0
Great customer service. Clean vehicle. The manager special was great.Reviewed 1 Jun. 2023
review from![kayak]()
2.0
Flew in from Austin and the counter was closed. We had no rental carReviewed 1 Jun. 2023
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10.0
great, simple, cheapReviewed 1 Jun. 2023
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2.0
Choice of car was exceptionally misleadingReviewed 31 May 2023
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2.0
They had a 2 hour wait for cars even with a reservation. The desk attendants were GREAT, this is not their fault. But I couldn't pick up my reserved car since they didn't have one available. Very frustrating.Reviewed 31 May 2023
review from![kayak]()
6.0
It was a bait and switch. When I reserved the car it was for $149 and out the door was over $400.Reviewed 31 May 2023
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2.0
I booked the car around the first of January, five months ahead. I later noted that some businesses in France may be closed on the the pick up day which was a national holiday. I wrote directly to Thrifty head office to confirm if the office would be open but received no confirmation. I then wrote to the specific Thrifty location and they confirmed that they would indeed be open. To my surprise, at practically the last minute the Thrifty location informed me through the provider QeeQ that they would in fact NOT be open and I’d have to pick up a car from a different company at a different, more remote and less-convenient location. I decided to cancel and rebook elsewhere. The service from Thrifty was unnecessarily poor and caused me stress and work.Reviewed 31 May 2023
review from![kayak]()
2.0
Terrible customer experience. Long line and more than 2 operating desks to deal with dozens of customers.Reviewed 31 May 2023
review from![kayak]()
2.0
My money back since they wouldn't even give me the rental yall scammed me 370 bucks I will never use this site againReviewed 31 May 2023
review from![kayak]()
10.0
Was great. The person that delivered and received he is a greatest gentleman very nice person JUSTINReviewed 31 May 2023
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4.0
I did not enjoy waiting 45 minutes in line to pickup the car. Also, it ended up being a Hertz vehicle and Hertz had practically no line, so that added Insult to Injury.Reviewed 30 May 2023
review from![cheapflights]()
2.0
Thrifty agents lied 1. The agent gave false information. This led to financial loss and lots of stress 2. I booked for an intermediate car for 500 mile one way trip and they gave me an electric car. Below are false information despite multiple confirmations 1. The range is 250 miles and 0-full charge is 45 mins. False. the range was 150 miles and I had to charge for 90 min for every 120 miles 2. The car has built in GPS along with Charge station map. False. The car did not have an GPS app nor the charge station list 3. Can use tesla charging stations. False, there was not a single tesla station that can be used for non-tesla cars All of the above resulted in a 12 hour trip from SF to San diego. I missed paid event resulting in a financial loss of $500. In addition, this caused so much stress throughout the trip.Reviewed 30 May 2023
review from![kayak]()