Clean facility, friendly staff, room was too warm
Good location, staff was very friendly and helpful.
The air conditioning in my room never cooled the room sufficiently. Had to have a portable fan brought up.
Novotel not clean!!
The staff was very nice.
It was the dirtiest hotel we have ever been to.
Parking could have been included.
The restroom doors are AWFUL! They do not fully close and do not confine any odors or sounds.
Location is great. Next to the subway. Rooms were good, cleaned everyday. Wifi worked pretty well.
Room was a bit small to my liking and mini fridge wasnt working. Bathroom definitely needs a fan it gets stuffy quickly.
Great location and connected to the subway. Room was cleaned everyday to perfection. Staff very friendly.
The room smelled as though some one had smoked in it prior to me being in. I am allergic to smoke and had to take allergy pills. There was a fire alarm Tuesday night and as we were going down the stairwell I noticed cigarette butts. Also the WIFI was not good, very weak and therefore system was slow, hard to do work. Room looked slightly tired, chair in corner was worn and stained.
Good price and cleanliness.
"Lazy" staff in restaurant, no late night room service.
The decor. Proximity of the hotel to where I was going during my stay. Friendliness of the restaurant and great service.
We did not spend a great deal of time in the room so cannot speak to anything else.
Perfect location for business. The staff couldn't be more helpful, especially with early check-in and late check-out.
The cost of parking per day was expensive and the wifi also didn't always work.
Located in the heart of North York, just off Yonge Street, with direct indoor access to North York Centre subway stop. The hotel is surrounded by an array of dining and entertainment options such as Toronto Performing Arts, Downsview Park, Canada's Wonderland and much more! Staying for business or pleasure a variety of services are available, including complimentary WIFI, restaurant and bar, fitness center, indoor saltwater pool, sauna and underground parking. It's a lot better at Novotel!
Based on 5,232 reviews
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