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Sheraton Universal Hotel
4 stars

Sheraton Universal Hotel

333 Universal Hollywood Drive, Universal City, CA 91608, United States
Universal City, CA
See location+1 818 980 1212
From
C$ 277
Cheapest

rate per night

8.4
Very good
based on 2135 reviews
2,135 reviews
Room type
Provider
Nightly total
King room
C$ 277
Traditional Room
C$ 284
Standard Room
C$ 288

Photos of Sheraton Universal Hotel

Overview

Rating

At the University of Pennsylvania, tourists can find some great lodging. The Sheraton Philadelphia University City Hotel is located directly on the main campus. This is a very convenient place for tourists and parents of the college students. They are where all of the action is!

The rooms are very quaint and cozy and the guests here can feel like this is their home away from home. The rooms include air conditioning, hair dryer, in-room safe, work desk, iron, coffee maker, Wi-Fi for a small fee, and flat screen televisions. The hotel includes a fitness center, pool, pet friendly rooms, meeting room space, florist, laundry, 24-hour room service, and vending machines. There is one restaurant on-site called Sang Kee Noodle House.

There is quite a bit to do here and with the hotel being on campus, guests of the hotel will see just how fun the college experience truly is. Guests of the hotel can find the following nearby: Boathouse Row, golfing, biking trails, hiking, squash games, horseback riding, bowling, miniature golf, and tennis. The hotel is very close to downtown Philadelphia as well. They can find a myriad of shopping, dining, and drinking in this area.

When guests book a room here at the Sheraton Philadelphia University City Hotel, they will not only be on campus, but in a place to people watch and join in on the fun. Guests here will love every minute of their stay and be very happy about the services here and the experiences they have.

Rating
8.4
Very good
Based on 2,135 verified guest reviews

Latest deals for Sheraton Universal Hotel

Thu 22/5
Fri 23/5
Traditional Room
1 king bed
1 king bed
2 double beds
Executive room
2 double beds
1 king bed
1 king bed
King room
bed type unknown
bed type unknown
1 king bed
Double room
2 double beds
2 double beds
2 double beds
Standard Room
1 king bed
bed type unknown
bed type unknown
Queen room
2 queen beds
2 queen beds
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Sheraton Universal Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area
  • Dining table

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • Tile/marble floor

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Shared lounge/TV area
  • TV

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Pool and spa

  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pool towels

Parking and transportation

  • Parking
  • Private parking
  • EV charging station
  • Valet parking

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kid-friendly buffet

Things to do

  • Gift shop

Fitness

  • Fitness centre

Reviews of Sheraton Universal Hotel

8.4
Very good
2135 verified ratings
Wonderful
1005
Very good
324
Good
278
Okay
152
Fair
145
Mediocre
94
Poor
138

Summary of reviews

Guests say
Guests loved the hotel's location near Universal Studios and appreciated the friendly staff and clean, modern rooms. However, many faced significant issues with room size, service delays, and maintenance problems, such as broken amenities and non-functional elevators.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Bathroom2.5 out of 10
Service2 out of 10
Room Size1.5 out of 10
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Score by provider

All reviews

4.0
Mediocre
Anonymous, Oct 2023
The staff is great, but the hotel is overrated and overpriced. You would think, given the high room fees, that they would put a chunk of that money back into keeping the rooms up to date. We had multiple issues with the rooms: The first room we were in was fairly small and had a broken bathroom door. There was a real lack of power outlets, which is a problem, especially when you're traveling for b...
Read more
10
Wonderful
CJ, Dec 2019
Pros (+) Everything about the hotel was great. The entry is beautiful, the bar and restaurant area are great and everyone on the staff was very nice and attentive. A huge plus was the view form my room. I think you would get amazing views from any room there, though. The room was large and bed super comfortable. You get complimentary water and coffee/tea. Parking was a little pricey but good lot, safe, and...
Cons (-) I think the room could have been updated a little (like new carpet) and at the time the phones were not working so had to call from cell for front desk and room service. Not a big deal, though.
Read more
6.5
Okay
Christian, Jun 2019
Pros (+) Proximity to universal theme park
Cons (-) Breakfast buffet included coffees on the first 2 days, and then due to a change in policy we had to pay for it. That was annoying. Pool area could be better maintained and supervised.
2.0
Poor
Anonymous, Apr 2019
Cons (-) I tried to cancel the hotel because I had a personal emergency and was unable to do so
6.0
Okay
Vani, Aug 2018
Pros (+) As above
Cons (-) Not clean,especially the front of the hotel. The emergency exit door was broken and the floor in the front had stains of vomit!
10
Wonderful
Anonymous, Sep 2017
Pros (+) The staff always make us welcome and that's why we keep going back.
Cons (-) Nothing, it's got everything you need.
6.5
Okay
Anonymous, Sep 2017
Pros (+) The comfort of the beds was hands down a good thing and the location the universal studios makes this a great hotel to stay at. Check in was a breeze.
Cons (-) The pool deck is a major liability! It gets wet and it's slick as ice so beware. Wrong tile. There are stains on some of the hallway carpets. We found Trash and a pair of kids shoes under our bed.
8.2
Very good
Anonymous, Aug 2017
Pros (+) Staff
Cons (-) Didn't give newly upgraded room a 'test run' before renting it out. Several issues. Experience was not worth the $300/night we spent.
2.0
Poor
Anonymous, Jun 2017
Pros (+) When we checked in we were told they sold out on higher floor rooms, and only room is on the 4th floor. That room, 420 was dated! Room number on the door was handwritten. Everything was old. I was so angry that I paid over $300 including tax for this pos!
4.0
Mediocre
Anonymous, Jun 2017
Pros (+) Staff was okay. Food was good.
Cons (-) It's being remodeled. Was very noisy in our room 1802 during the day we were trying to take a break between conference sessions. The elevators were incredibly slow! up to a 20 minute wait one evening!(6/13) The door was a hassle, took multiple tries to get it open, latch isn't lined up with striker plate, told front desk, they didn't understand and gave us another key card We'll stay at the Hilton...
Read more

Location

333 Universal Hollywood Drive, Universal City, CA 91608

What's nearby

  • 10 Universal City Plaza126 m
  • Campo de Cahuenga303 m
  • The Wizarding World of Harry Potter0.6 km
  • Jurassic Park the Ride0.6 km
  • Universal Studios Hollywood0.7 km
  • Universal CityWalk0.8 km
  • Warner Bros. Studios2.3 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Sheraton Universal Hotel

Low season

February

High season

April

Average price (weeknight)

C$ 448

Average price (weekend night)

C$ 505
Cheapest month to stay with an average 31% drop in price.
Most expensive month to stay with an average 25% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Sheraton Universal Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Sheraton Universal Hotel

  • If you’re after a cheap room at Sheraton Universal Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in February and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sheraton Universal Hotel, plan to stay on a Tuesday or Saturday. The most expensive day is usually Friday.
  • The cheapest price a room at Sheraton Universal Hotel was booked for on KAYAK in the last 2 weeks was C$ 397, while the most expensive was C$ 397.
  • How long should you stay at Sheraton Universal Hotel? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at Sheraton Universal Hotel

  • What’s the best room to stay in at the Sheraton Universal Hotel?

    The Sheraton Universal Hotel offers a range of room and suite options to cater to diverse preferences and needs. The best room to stay in is the VIP Suite Corner room, a 975-sq-ft room with floor-to-ceiling windows for the best city view. In-room amenities include a king-size bed, a sofa, a chair, a safe, air-conditioning, a lighted makeup mirror, cable and satellite TV, and room service. You can also book the Traditional Guest Room, which features a king-size bed and a full-length window with the best city view. The hotel offers multiple rooms with double beds, ideal for groups and families.

  • What’s the best way to get to the Sheraton Universal Hotel from the airport?

    You’ll most likely fly into Los Angeles International Airport (LAX) or Hollywood Burbank Airport (Burbank Bob Hope Airport, BUR) if you book a stay at the Sheraton Universal Hotel. The hotel offers an airport shuttle service from both airports at a fee and with a reservation. You can take a taxi to the hotel if you’re looking for a faster and more convenient transportation option. Several private shuttle companies also offer transportation from both airports to the hotel, guaranteeing privacy and comfort. The journey time is approximately 19 minutes from Hollywood Burbank Airport and around 30 to 45 minutes from Los Angeles International Airport.

  • What dining options are available at the Sheraton Universal Hotel?

    Guests can enjoy a range of dining options at the Sheraton Universal Hotel. The hotel offers several on-site dining options, including The California's, an all-day dining venue serving California cuisine. Stop by the Terrace Lounge, a casual hotel lounge serving California light bites. In the Mix is a modern hotel bar and restaurant at the Sheraton Universal Hotel with limited opening hours for drinks, small bites, and appetizers. You can order room service from the hotel's room service menu. The hotel is also near restaurants and eateries like Tony Roma’s, Joe’s Falafel, Miceli’s Italian Restaurant, Bubba Gump Shrimp Co., and Three Broomsticks.

  • What activities or excursions does the Sheraton Universal Hotel offer?

    The Sheraton Universal Hotel is within walking distance of Universal Studios Hollywood and City Walk. The hotel offers a shuttle service to Universal Studios Hollywood and City Walk. You can enjoy a day at the theme park and experience the rides, shows, and attractions. The Hollywood Walk of Fame is also near the hotel. You can see the stars of your favorite celebrities. Guests can also visit the Hollywood Bowl outdoor amphitheater close to the hotel and enjoy events and concerts at the venue.

  • What amenities does the Sheraton Universal Hotel have for business travelers?

    The Sheraton Universal Hotel has several meeting spaces and event rooms that can accommodate up to 1,200 guests. These spaces have state-of-the-art audiovisual equipment, including LCD panels, projectors, microphones, TVs, videoconferencing, and walkie-talkies. The hotel provides event equipment and supplies like tables, stack chairs, spotlights, a portable stage, polling devices, blackboards, direction signs, an installed stage, pens, pencils, and a podium lectern. Guests have access to a 24-hour business center with high-speed internet, a desk, printing, photocopying, and faxing services.

  • Where is Sheraton Universal Hotel located?

    Sheraton Universal Hotel is located at 333 Universal Hollywood Drive in Central Los Angeles, 0.6 km from the centre of Universal City. 10 Universal City Plaza is the closest landmark to Sheraton Universal Hotel.

  • When is check-in time and check-out time at Sheraton Universal Hotel?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Sheraton Universal Hotel.

  • Does Sheraton Universal Hotel offer free Wi-Fi?

    Yes, Sheraton Universal Hotel offers free Wi-Fi.

  • How far is Sheraton Universal Hotel from the airport?

    Sheraton Universal Hotel is 6.9 km from Burbank Bob Hope. Sheraton Universal Hotel is 15.8 km from Santa Monica.

  • Does Sheraton Universal Hotel have a pool?

    Yes, Sheraton Universal Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton Universal Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Universal Hotel in Universal City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Universal Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Universal Hotel.

See more FAQs

Nearby hotels and places to stay

4-star hotel
Hilton Los Angeles/Universal City8.6 Excellent (3,818 reviews)0.22 kmOutdoor pool, Fitness centre, RestaurantC$ 385+
2-star hotel
39% cheaperNite Inn8 Excellent (1,705 reviews)0.35 kmWi-Fi, Free parking, Wi-Fi available in all areasC$ 225+
3-star hotel
39% cheaperBlvd Hotel & Studios- Walking Distance To Universal Studios Hollywood7.2 Good (2,759 reviews)0.46 kmIndoor pool, Fitness centre, Bar/LoungeC$ 228+
4-star hotel
9% cheaperThe Garland9 Excellent (2,503 reviews)1.23 kmOutdoor pool, Fitness centre, RestaurantC$ 338+
2-star hotel
39% cheaperNite Inn8 Excellent (1,705 reviews)0.35 kmWi-Fi, Free parking, Wi-Fi available in all areasC$ 225+
3-star hotel
39% cheaperBlvd Hotel & Studios- Walking Distance To Universal Studios Hollywood7.2 Good (2,759 reviews)0.46 kmIndoor pool, Fitness centre, Bar/LoungeC$ 228+
2-star hotel
35% cheaperEl Royale Hotel - Near Universal Studios Hollywood8.8 Excellent (1,881 reviews)1.23 kmRoom service, Free Wi-Fi, Tea/coffee makerC$ 241+
2-star hotel
29% cheaper
Tilt Hotel Universal/Hollywood, Ascend Hotel Collection
7.2 Good (122 reviews)1.41 kmIndoor pool, Free Wi-Fi, Tea/coffee makerC$ 263+
4-star hotel
9% cheaperThe Garland9 Excellent (2,503 reviews)1.23 kmOutdoor pool, Fitness centre, RestaurantC$ 338+
2-star hotel
35% cheaperEl Royale Hotel - Near Universal Studios Hollywood8.8 Excellent (1,881 reviews)1.23 kmRoom service, Free Wi-Fi, Tea/coffee makerC$ 241+
2-star hotel
26% cheaper
El Royale Gardens Near Universal Studios
8.8 Excellent (691 reviews)1.23 kmFitness centre, Free Wi-Fi, Coffee machineC$ 274+
4-star hotel
Hilton Los Angeles/Universal City8.6 Excellent (3,818 reviews)0.22 kmOutdoor pool, Fitness centre, RestaurantC$ 385+

Good to know

Value for money

7.8

Distance to downtown

0.6 km

Nearest Airport

Burbank Bob Hope

Distance to airport

7.0 km