Trips
Empire Landmark Hotel

Empire Landmark Hotel

7.2
Good

Based on 2,606 reviews
 
1400 Robson Street, Vancouver, BC V6G 1B9, Canada
  +1 604 687 0511
Empire Landmark Hotel - Vancouver, BC, Canada
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+1 604 687 0511

Rooms

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Reviews

Traveller rating

107
135
56
17
2

Time of year

Traveller type

Show reviews that mention

+
robson street
stanley park
revolving restaurant
restaurant on top floor
downtown vancouver
good location
great view
old hotel
staff was friendly
need renovation
sliding door
location and the room
parking fee
great price
bed was hard
easy walking
restaurants and stores
  • Good
    Oct 2017
    6.5

    Average hotel

    Great customer service, quick check in.

    Bed was sooooo hard I swear it was cardboard

  • Okay
    Sep 2017
    5.1

    Found the restaurant staff rude and bathrooms very dated and dirty.

  • Mediocre
    Aug 2017
    3.4

    No facecloths given in rooms. Have to pay for wirless in room.

  • Poor
    Jul 2017
    2.0

    Smokey smelling, dirty, and falling apart,

    The view

    Everything else.

  • Okay
    Jul 2017
    5.4

    Staff not helpful. We paid extra for a king or queen, but were told that there was no guarantee that we would get one. Took two hours for front desk to send up a single glass.

  • Okay
    Jun 2017
    5.7

    1- Location: Downtown area. Close to convention center and different restaurants and shopping areas 2- Beautiful view

    1- Internet is not free and is of poor quality. 2- Old and dusty rooms

  • Good
    May 2017
    6.5

    Location, location, location. Solid location near bus lines, and tons of shops and eateries. Staff was friendly and polite. Solid place for deal.It's a good hotel for location and saving money, nothing more. I was looking for a bed to crash, in a good location for minimal money. No frills or extras and that's what I got.

    Free parking would have been nice. The wifi is so slow it's unusable. You can totally tell it's an old building. Dirty, kind of run down. Could tell it was previously a smoking hotel.

  • Good
    May 2017
    8.0

    Great Service- Building rough on the edges if you look

    Service-location

  • Mediocre
    Apr 2017
    2.5

    Only stay here​ if nothing else is available

    The location is the only easy and convenient part of the empire landmark

    The rooms were dingy and kinda gross. It seems like the day to day cleaning is done decently but the general upkeep and overall appearance was not appealing. Also, the staff didn't seem to care much about the complaints and the hotel in general seemed to be more interested in taking care of tour groups then anyone else

  • Good
    Apr 2017
    7.4

    Central location, fair price, great value.

    Rooms were a bit dated, but I went in expecting this based on other reviews.

  • Excellent
    Apr 2017
    9.4

    Great staff. Friendly service.

    Very welcoming and attentive staff. View from the room worth $million

    Hotel Getting a little tired. it will be closing in September, which is a shame.

  • Poor
    Mar 2017
    2.0

    My room I booked wasn't available

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About

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

7.2 Good

Based on 2,606 reviews

9.2

Location

7.4

Service

2.7

Breakfast

0.4

Wellness Area

Things to Know

  • Great view

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Location

Most Popular Landmarks

  • Bill Reid Gallery of Northwest Coast Art 0.9 km
  • Vancouver Art Gallery 0.9 km
  • English Bay Inukshuk 1 km
  • Orpheum Theatre 1.2 km
  • Harbour Centre 1.4 km
  • Vancouver Aquarium 1.4 km

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