Empire Landmark Hotel

7.1
Good

Based on 1,040 reviews
 
1400 Robson Street, Vancouver, BC V6G 1B9, Canada
  +1 604 687 0511
Empire Landmark Hotel - Vancouver, BC, Canada
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+1 604 687 0511

Good to know

Distance to city centre 1.3 km
Location rating 9.3
Nearest Airport Vancouver Intl
Distance to airport 11.9 km

Rooms

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Reviews

Pros

Cons

Traveller rating

107
135
56
17
2

Time of year

Traveller type

Show reviews that mention

+
beautiful view in 100 reviews
bit dated in 12 reviews
downtown vancouver in 29 reviews
floor restaurant in 43 reviews
great location in 202 reviews
large room in 122 reviews
old hotel in 104 reviews
queen bed in 5 reviews
revolving restaurant in 20 reviews
robson street in 27 reviews
staff was friendly in 76 reviews
stanley park in 30 reviews
town and china in 2 reviews
walking distance in 32 reviews
west end in 12 reviews
  • Good
    Oct. 2017
    6.5

    Average hotel

    Great customer service, quick check in.

    Bed was sooooo hard I swear it was cardboard

  • Okay
    Sep. 2017
    5.1

    Found the restaurant staff rude and bathrooms very dated and dirty.

  • Mediocre
    Aug. 2017
    3.4

    No facecloths given in rooms. Have to pay for wirless in room.

  • Poor
    Jul. 2017
    2.0

    Smokey smelling, dirty, and falling apart,

    The view

    Everything else.

  • Okay
    Jul. 2017
    5.4

    Staff not helpful. We paid extra for a king or queen, but were told that there was no guarantee that we would get one. Took two hours for front desk to send up a single glass.

  • Okay
    Jun. 2017
    5.7

    1- Location: Downtown area. Close to convention center and different restaurants and shopping areas 2- Beautiful view

    1- Internet is not free and is of poor quality. 2- Old and dusty rooms

  • Good
    May 2017
    6.5

    Location, location, location. Solid location near bus lines, and tons of shops and eateries. Staff was friendly and polite. Solid place for deal.It's a good hotel for location and saving money, nothing more. I was looking for a bed to crash, in a good location for minimal money. No frills or extras and that's what I got.

    Free parking would have been nice. The wifi is so slow it's unusable. You can totally tell it's an old building. Dirty, kind of run down. Could tell it was previously a smoking hotel.

  • Good
    May 2017
    8.0

    Great Service- Building rough on the edges if you look

    Service-location

  • Mediocre
    Apr. 2017
    2.5

    Only stay here​ if nothing else is available

    The location is the only easy and convenient part of the empire landmark

    The rooms were dingy and kinda gross. It seems like the day to day cleaning is done decently but the general upkeep and overall appearance was not appealing. Also, the staff didn't seem to care much about the complaints and the hotel in general seemed to be more interested in taking care of tour groups then anyone else

  • Good
    Apr. 2017
    7.4

    Central location, fair price, great value.

    Rooms were a bit dated, but I went in expecting this based on other reviews.

  • Excellent
    Apr. 2017
    9.4

    Great staff. Friendly service.

    Very welcoming and attentive staff. View from the room worth $million

    Hotel Getting a little tired. it will be closing in September, which is a shame.

  • Poor
    Mar. 2017
    2.0

    My room I booked wasn't available

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About

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.1 Good

Based on 1,040 reviews

9.3

Location

7.3

Service

3.6

WiFi

3.2

Vibe

Things to Know

  • Friendly service
  • Great view

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

ATM on-site
Babysitting or child care
Business centre
Wi-Fi
Concierge service
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Beauty salon
Express check out
Air-conditioned
24hr front desk
Safe
Sauna
Smoking rooms available
Storage available
Non-smoking rooms available
Disabled Access
Elevator

Location

Most Popular Landmarks

  • Bill Reid Gallery of Northwest Coast Art 0.9 km
  • Vancouver Art Gallery 0.9 km
  • English Bay Inukshuk 1 km
  • Orpheum Theatre 1.2 km
  • Harbour Centre 1.4 km
  • Vancouver Aquarium 1.4 km

Vancouver Travel Guide

Learn about Vancouver on KAYAK

Getting Around

Vancouver Coal Harbour 1.2 km
Vancouver Intl 11.9 km
Vancouver, British Columbia, Canada 2.8 km
Vancouver Pacific Central Station 2.9 km

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