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One location in West Hollywood
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Reviews
10.0 Wonderful
Anonymous, Oct 2023
Full-size
10.0 Wonderful
Jennifer, Nov 2022
3.6 Poor
Dylan, May 2020
Pros:
Conveniently located.Cons:
Staff was very rude.10.0 Wonderful
Joshua, Oct 2019
Cons:
Probably the best car rental experience ive ever had. I was gonna be late and they allowed me a bit of extra time to return the vehicle. Super nice people all around.2 locations in West Hollywood
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10.0 Wonderful
Anonymous, Mar 2021
Pros:
The staff was great. Very friendly!Cons:
Everything was perfect2.0 Poor
Ruksana, Oct 2020
Pros:
Nothing.Cons:
My experience here was terrible. Had asked for car pickup at 8am and only got it at 9am. The car was not ready and was being cleaned in front of us as we were walked over to it for pickup. During that time the executive there talked us unto removing our existing insurance and getting insurance directly through them which is something that could have been done prior to our arrival there as part of their customer care services instead of inconveniencing us while we were standing outside - as part of COVID regulations they don't allow you inside their offices anymore so we are standing out in the heat doing all this. When we got to the car, in front of us, their executive turned it on to read the gas mileage and then handed us the keys. When we sat in the car, the tire pressure and two other alarms lit up on dashboard. The fact that the executive tried to give us that car with all those things lighting up seems extremely careless and rudimentary. We had to walk back and let them know to then have them offer us another car. Where was that car? In another garage that would take according to them 5 minutes to get there but considering we already had waited an hour to get the first car, we were in no position to believe that 5 minutes was a true estimate of time. We left and cancelled our rental with them. Extremely unprofessional service and will certainly not be heading here anytime or referring anyone for business there either. This was an hour and a half of time wasted on our outward journey that was completely unnecessary and shouldn't have occurred at all.10.0 Wonderful
Anonymous, Oct 2019
Pros:
The stuff was super nice during pickup and mostly drop off, Also the Car was very nice! Thank you!One location in West Hollywood
One location in West Hollywood
2 locations in West Hollywood
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Reviews
2.0 Poor
Anonymous, Dec 2021
2.0 Poor
Anonymous, Dec 2021
10.0 Wonderful
Anonymous, Nov 2021
2.0 Poor
Jonathan, Nov 2021
6.0 Okay
Oscar, Apr 2021
Pros:
Staff was O.K they answered any questions i had.Cons:
I saw another customer who had left a receipt in the car i received and their rate was much better than mine. Asked if i could get the same they just laughed, hey its always no until you ask.2.0 Poor
Anonymous, Apr 2021
Pros:
NOTHING!!!!!!!!!!!!!!!!!!!!!!!!! I'm getting my money back because the place was closed when I went to pickup the car.Cons:
Everything. My recommendation is to never do business through PriceLine and pre-pay.2 locations in West Hollywood
One location in West Hollywood
Locations in West Hollywood
1415 N La Brea Ave
323-851-9600
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Along with a 10 passenger van, rental companies in West Hollywood offer 7 passenger vans.
Pick-up location | West Hollywood |
---|---|
Car types | Van, Minivan |
Rental locations | 2 |
Airport locations | 0 |