10.0
Excellent customer serviceReviewed 20 Jul. 2023
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10.0
Pickup at the airport was quick and easy, especially with the car on the airport property and a short walk from the terminal. The car was better than advertised, clean, few miles, and performed perfectly. Check in and out, late in the evening for both times, was performed by knowledgeable and friendly people.Reviewed 23 Mar. 2023
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2.0
Alamo did not answer their telephone at 1:17 am when my plane landed in Fairbanks, AK. I had arrived early and wanted to pick up my rental car at 1:17 am. The contracted pickup time was set for 10:00 am. All Alamo's advertised information said they were open to 1:30 am. Later that same morning, I arrived at 10:58 am for my 10:00 am pickup. Alamo had given away my rental. No phone call. Nothing to see if I was on the way. And the desk clerk was dismissive and not the least bit apologetic about it.Reviewed 17 Mar. 2023
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8.0
I cancelled my reservation.Reviewed 23 Jul. 2022
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10.0
Was super friendly and amazing experienceReviewed 25 Nov. 2021
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10.0
It was expensive but it was very easy to pick up and drop off. The car was in good condition and ran well.Reviewed 14 Jul. 2021
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10.0
Cons:Nothing. Customer service was great. Timeka and Scott were awesome!Reviewed 26 Aug. 2020
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6.4
Cons:Rate wound up being much higher than I expected when I made the reservation.Reviewed 20 Mar. 2020
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10.0
Pros:Staff was friendly and accomodating.Cons:There were no trash cans available at the return, but they said it was ok to leave any garbage in the car.Reviewed 7 Sep. 2019
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10.0
Pros:Friendly staff and easy pick up and drop offCons:nothingReviewed 10 Jul. 2019
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10.0
Cons:It was a top notch experience from start to finish! Would highly recommend.Reviewed 27 May 2019
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8.0
Cons:Couldn't figure out how to spray the back window to clean it. Ended up throwing snow on it.Reviewed 4 Apr. 2019
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