Find reviews that mention:
10.0
Was given an upgrade. Smooth pick up and drop off. Highly recommendReviewed 14 Sep. 2021
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10.0
No problems - good experience.Reviewed 27 Jul. 2021
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10.0
Pros:Yes pick up was very easy and fast. No extra cost for a spouse to be able to drive, and no hidden fees.Cons:Nothing could have been better. It was awesomeReviewed 17 Jun. 2021
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6.0
Pros:easy pickup and drop-off , friendly people on both sidesCons:Vehicle was dirty on the inside. Sensors continually sounding off for no apparent reason.Reviewed 1 Feb. 2021
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10.0
Pros:Staff was friendly. Process of getting the car was smooth and efficientReviewed 22 Jan. 2021
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8.4
Pros:Easy pickupCons:tires not great in snow- which is a big factor in our areaReviewed 11 Nov. 2020
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2.8
Pros:Car was somewhat cleanCons:They lied about the time I returned the car to charge me for an extra dayReviewed 8 Aug. 2020
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5.6
Cons:Car was 1/2 full of gas at pickup. I notified Alamo 800 number and at drop off. I was assured this would be corrected (I also returned with 1/2 full tank). Sadly, I was charged for not returning full anyway. Alamo customer service isn’t poor and disorganized. Very difficult to reach a live person who can complete the requested task. Fight through the answering system only to get passed on or told the issue is covered (when I see now on my statement, it was not corrected)Reviewed 7 Aug. 2020
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10.0
Pros:Great car. Easy pick pick up and drop off.Reviewed 18 Jul. 2020
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9.6
Pros:Delay in pick up but went out of their way to make up for it.Reviewed 11 Aug. 2019
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8.0
Pros:quick and easy pickup and drop off without a bunch of up sell attempts on insurance and vehicleCons:nothingReviewed 11 Aug. 2019
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9.2
Pros:Staff was friendly and helpful. Drop-off was easy.Cons:The add-on price for fees was excessive.Reviewed 23 May 2019
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