Book Alamo car rentals in Key West

Reviews for Alamo in Key West

Recent reviews

Traveler rating

Excellent

7

Good

1

Okay

1

Mediocre

6

Poor

0

Find reviews that mention:

car availablegreat service

get the carcustomer service

staff was friendlygreat experience

car was cleanpick up and drop

10.0

Pros:The staff were wonderful! They were so helpful and patient in what was a difficult circumstance at timesCons:Like most islands, the inventory is limited and the prices higherReviewed 11 Jun. 2021

review from

2.0

Pros:Staff was reluctant to help. arrived at pickup and was told cara wouldn’t be ready for another 2 hours.. which was 4 hours over our original pickup time. Stranded at an airport waiting for our car.Reviewed 28 May 2021

review from

10.0

Pros:everything went smoothly, from booking to returnCons:price can always be better, but in this case Alamo was the best price.Reviewed 19 Apr. 2021

review from

2.0

Pros:N/ACons:Didn’t have my rental car available @ time of pick-up. Had to cancelReviewed 13 Apr. 2021

review from

4.0

Pros:Complimentary upgrade because my vehicle was unavailableCons:Car was not available upon pickup. Was told three hour wait but did not get called for seven hours. Car was dirty and windows needed to be cleaned from all the previous dirt and grim. Customer service disconnected my call six times while trying to remedy the problemReviewed 11 Apr. 2021

review from

2.0

Pros:Friendly staffCons:Car was not what I reserved. They had no full size cars available. Car smelled like smoke and made my kids sickReviewed 5 Apr. 2021

review from

2.0

Pros:The convenience is good because it's a small airport.Cons:They never give you the car you reservedReviewed 4 Jan. 2021

review from

2.0

Pros:Nothing. No one was there to assist us with getting our vehicle when we prebooked weeks in advance. After calling corporate, it turns out that front desk people are supposed to stay up to two hours after closing to make sure those who booked could get their car. Yet the security guard told us that the staff LEFT EARLY EVEN THOUGH THEY HAD OUR RESERVATION ON FILE.Cons:Everything. Considering we didn’t get our car due to poor customer service.Reviewed 18 Oct. 2020

review from

10.0

Pros:The Alamo staff are the best in Key West.Reviewed 25 Jul. 2020

review from

10.0

Pros:Yes staff was very helpful and friendly. I will be renting Alamo from now on in K West.Cons:nothing.Reviewed 1 Apr. 2020

review from

8.4

Pros:Staff were great. However the car only had 1/2 tank of gas. I called on the way to my destination the day I rented the car and the Alamo service rep said that it would be noted on the bill. At PBI the shuttle to the airport was prompt and quick.Cons:Be sure to check the fuel guage before leasing.Reviewed 12 Mar. 2020

review from

2.0

Pros:Not much...Cons:Just about everything.... I'm at an escalated level with Customer Service for a call back....Reviewed 17 Feb. 2020

review from

More

• 5.2 /10Enterprise Car Rentals at Key West
• 6.0 /10Avis Car Rentals at Key West
• 5.2 /10Budget Car Rentals at Key West
• 6.5 /10Dollar Car Rentals at Key West
• 4.5 /10Hertz Car Rentals at Key West
• 6.7 /10Thrifty Car Rentals at Key West

• Has the Alamo rental car policy in Key West changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Alamo will continually update its policies accordingly. Please contact Alamo directly for the latest information. You can find up-to-date information on the coronavirus response of Alamo here: Coronavirus (COVID-19) update from Alamo

• What is the most popular rental car from Alamo in Key West?

  Intermediate (Mazda CX-5 or similar) is the most frequently booked rental car type from Alamo in Key West.

• How many car rental locations does Alamo have in Key West?

  Alamo has 1 rental location in Key West. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Key West airport (EYW)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Key West airport (EYW)?

  Yes