10.0
Our car was nicer than we expected. Service was friendly and quick.Reviewed 11 Oct. 2023
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2.0
Pros:Nothing. I canceled my reservation at the kiosk.Cons:I was given 3 cars to try. The first car wouldn’t turn on and was filthy. The second car had brakes that sounded terrible. The third was filthy. The clerk was rude and short with me. She said those 3 terrible cars were my only options. Yes, including a car that wouldn’t start. I canceled my reservation and went with enterprise.Reviewed 15 Mar. 2021
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10.0
Cons:staff was unhelpful when i told them the car was missing an ez passReviewed 2 Jan. 2021
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10.0
Pros:Staff knowledgeable and super friendly. Car clean and newCons:Better lighting in the pickup/drop off areaReviewed 10 Oct. 2020
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6.4
Pros:customer service was good wait time was goodCons:I reserved a full size car. they gave me a tiny, compact SUV and said "Oh, this is actually one step upgrade for you" It was tiny. not enough room.Reviewed 29 Sep. 2020
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2.4
Pros:I was expecting a midsize suv and got a tiny Kia Soul The back did not have ac- the hatch had to be opened manually The return experience in Boston was an absolute nightmareCons:I should’ve been able to rent a bigger vehicle- my children each had to hold luggage because of the tiny car Returning to an under Construction very y’all and dangerous feeling parking deck in Boston was truly the most stressful experience of my trip I was extremely disappointed with the lack of choices for a vehicle upon arrival in Portland- I was expecting at least a JettaReviewed 7 Aug. 2020
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10.0
Pros:The car was clean and comfortable.Cons:The drop off parking location for Alamo's cars took a while to find in BangorReviewed 18 Jun. 2020
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9.6
Pros:The whole process was quick and easy.Cons:The car had not been washed.Reviewed 2 Oct. 2019
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5.2
Pros:placing order onlineCons:lady mislead me on pricing options. she advised that to prefuel would be about $10 more. yet when i received the invoice it was $45 more. i felt mislead, and will most likely not use Alamo againReviewed 23 Sep. 2019
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8.0
Pros:Check in staff very friendly and helpful!Reviewed 9 Sep. 2019
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9.6
Pros:Staff extremely easy to work with, drop off was confusing at first but as soon as an employee reached me (they were busy) it was simple.Reviewed 25 Aug. 2019
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8.4
Pros:staff great. pickup and dropoff easy.Cons:not the car we reserved, we got a bigger one and didn't want itReviewed 3 Aug. 2019
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