10.0
Customer serviceReviewed 5 Jan. 2023
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10.0
Pros:Friendly staff.Cons:Better disclosure regarding required coverage. Would have also rented a vehicle with more horse power given that I explored way outside of the city.Reviewed 18 Feb. 2020
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10.0
Pros:Excellent jobReviewed 8 Aug. 2018
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10.0
Pros:The car was very comfortable and the service was excellentCons:NothingReviewed 4 Jul. 2018
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2.0
Cons:The day was supposed take the car they wasn’t even open bad service and irresponsible company!Reviewed 19 Apr. 2018
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2.0
Pros:N/ACons:Alamo did not honor the vehicle level i had reserved. I reserved a Kia Rio or equivalent and when i got there i was offered a Kia Picanto an told me that they were the same level. Defínete Kia Picanto is a smaller vehicle. They told me that if i wanted a Kia Rio i had to pay an upgrade. My reservation clearly said Kia Rio and i show my reservation. I didn’t pick up my vehicle and had to rent a vehicle with another agency. It was a very bad experience and had to spend more than what i had planned. I saw other custommers having the same issues, not a good practice.Reviewed 19 Feb. 2018
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