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Reviews for Alamo in Spokane

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car was cleangreat service

get the cargreat experience

car availablegreat price

pick up and dropcustomer service

staff was friendly

6.0

Cons:Upon pick up of my vehicle, no vehicle was ready and there was a 45 minute delay in obtaining a car. The staff said all cars were being disinfected. But I had a reservation and they should have had a disinfected car ready for me. The delay caused my daughter and I to be late for a planned activity and not the start to our vacation we hoped for.Reviewed 18 Jul. 2020

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2.0

Cons:After making and confirming a reservation weeks in advance, they had no cars available when we arrived at the airport. We were told they probably would have one in 45 minutes to 2 hours. So, we went to the Avis desk, and got a car right away. and for less cost than with Alamo.Reviewed 1 Aug. 2020

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7.6

Pros:Easy pick up and drop off. People were nice.Cons:There was only one agent at the counter and it took almost 45 minutes to obtain my car.Reviewed 22 Oct. 2020

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8.0

Pros:The car we eventually rented was fine.Cons:We feel like we were confronted with a bait and switch game. We requested a Toyota Rav 4. When we arrived at the Alamo desk, the Alamo employee informed us that they did not have the car we wanted. They said we could rent a lesser car or go up in price for a Toyota Highlander. We were going in snow and rough terraine and had to have a car with 4 wheel drive and of course had to go up in price to get the Highlander. On top of this, we spent over $100 on insurance. Alamo proceeded to tell us that if we had an accident, we would have to go through our insurance company instead of using theirs unless we bought Alamo's insurance. This was misleading on your website. We declined their insurance because it was too expensive. Alamo said that if we had gone directly through them, we would not have had this problem. I think this is terrible! I will never deal with Alamo again or Kayak. It's possible all of the rental car companies are doing this, but we're more aware this time.Reviewed 17 Nov. 2020

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8.0

Pros:Person at counter was helpful and friendly. I had a hard time hearing her clearly due to the masks being worn, but that is the way we live for now.Cons:Would have liked to have someone on the lot during pickup to drop off the damage check list to.Reviewed 18 Nov. 2020

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4.4

Pros:Drop off was quick but not clearly marked. The car itself was clean with no issues.Cons:We waiting in line for 30-45 minutes to get our car and then were unhappy with the rental options. We ended up having to “upgrade” to get a car that was really too small for what we needed.Reviewed 18 Aug. 2020

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8.8

Pros:Very quick and seamless pick-up and return, no more than 5 minutes each if that. Was upgraded to a larger car.Cons:Cheaper. It seems that car rentals are more expensive than they were a few years ago.Reviewed 14 Sep. 2020

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8.0

Pros:Staff did their job. Really liked the drop off guy - friendly and funny.Cons:Guy at counter very pleasant having to do is up-sell spiel even though I sad NO before he started. Really, do you take your customers as stupid? And, the price I agreed to was ridiculously expensive and you know that.Reviewed 1 Jul. 2021

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10.0

Pros:Overall everything was great, the staff was very helpful and friendly and we enjoyed our overall trip using the vehicleReviewed 2 Jul. 2021

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6.0

Cons:wait time, car needed scheduled maintenance, tires were not in good shapeReviewed 6 Jun. 2021

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3.6

Cons:I booked the car online and it was 68$ but when I arrived they charged me 407$Reviewed 3 Jul. 2016

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10.0

Best car rental experience everPros:I seriously have never had a better car rental experience. Quick check out at counter, amazing friendly service at both counter and at lot. it was pouring and when the Alamo/National attendant saw me get out of the car he came over to make sure everything was ok--unprecedented.Reviewed 14 Oct. 2016

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More

• 7.6 /10Enterprise Car Rentals at Spokane
• 6.2 /10Avis Car Rentals at Spokane
• 7.4 /10Budget Car Rentals at Spokane
• 6.6 /10Dollar Car Rentals at Spokane
• 8.4 /10Hertz Car Rentals at Spokane
• 6.7 /10Thrifty Car Rentals at Spokane

• Has the Alamo rental car policy in Spokane changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Alamo will continually update its policies accordingly. Please contact Alamo directly for the latest information. You can find up-to-date information on the coronavirus response of Alamo here: Coronavirus (COVID-19) update from Alamo

• How much does it cost to rent a car from Alamo in Spokane?

  On average a rental car from Alamo in Spokane costs C$ 73 per day.

• What is the most popular rental car from Alamo in Spokane?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Alamo in Spokane.

• How many car rental locations does Alamo have in Spokane?

  Alamo has 1 rental location in Spokane. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Spokane airport (GEG)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Spokane airport (GEG)?

  Yes