Find reviews that mention:
8.0
Initial Chrysler Pacifica minivan was Not AWD for our Btother ski trip to WA, ID and BC Canada. Returned to Spokane airport rental to exchange for a Jeep Grand Cherokee.Reviewed 9 Mar. 2023
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8.0
Pros - Price was good. Car was fully appointed and worked great. Cons - Car wasn't ready at time of scheduled pickup. Had to wait 30 minutes for the car to be cleaned.Reviewed 6 Dec. 2022
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10.0
Very convenient location and very attentive staff. The car I was supposed to rent was not available so they upgraded me free of charge to a 2023 Prius which worked out even better! I had a maintainence light issue during my road trip, pulled into an Avis location near my hotel and they solved the problem immediately.Reviewed 22 Oct. 2022
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8.0
The airport location was sold out, so we had to Uber downtown for a car, but it was a good experience anyway.Reviewed 14 Jun. 2022
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2.0
Everything seemed fine, except there were no cars available to rent when we showed up at the location. This is understandable because there were a bunch of cancelled flights. However, Avis then charged a cancellation fee which is unacceptable.Reviewed 11 Jan. 2022
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10.0
Quick and efficient person at desk, easiest drop off set up ever. Car was clean, staff friendly. PerfectionReviewed 31 Oct. 2021
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5.9
I thought I was picking up the automobile at Spokane airport but apparently 3rd party rental companies like Kayak give you the nearest rental agency if no cars available at the airport (requested pick up place). But 3rd party rental companies like Kayak do not tell you that on the website BEFORE making the reservation. So I spent $55 to take a taxi to the Avis in downtown Spokane and another $25 to change my reservation to drop off the car at the airport. So savings to rent thru Kayak is demolished/reduced. My bad for not reading the reservation form more thoroughly. If I ask for Airport rental car to be picked up I expect that is what I will get. But nooooo. I will rent directly from rental car agency from now on. Service in downtown Avis Spokane was poor. Car from Avis was very clean and comfortable.Reviewed 22 Sep. 2021
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1.9
The staff was good, but the condition of the vehicle was very poor. It was "filthy"!Reviewed 21 Sep. 2021
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10.0
The fellow that checked us out was very friendly and helpful.Reviewed 5 Aug. 2021
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3.9
The wait at the Spokane airport was ridiculous, almost 45 minutes. I had completed EVERYTHING on line, but it seems no one else had. When it came my turn, the Avis employee spent about 10 minutes typing on the computer. For what? Who knows. As I said, I completed everything on line, including choice of insurance options. Clearly, Avis has a problem.Reviewed 22 Jul. 2021
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8.4
Cons:You should pick up your phones. I could never talk to a live person for my problems with drop off. Annoying.Reviewed 22 Aug. 2020
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7.2
Pros:Staff was very helpful and friendly at the airport.Reviewed 3 Jun. 2020
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