there was nothing to like. we were too tired to go somewhere else.
flies breeding in our room, hair in the bathtub, carpet frayed and pulling up, short of towels, we received a free with our room breakfast but were afraid to eat it.
Misleading website photos and printed amenities ar
Chose this hotel because of indoor pool and complimentary breakfast which I saw as great features for the two 5 yo kids and for my baby boomer parents.
1) The hotel consisted of a number of disjointed buildings which was a hassle with the rain. 2) Customer service at the front desk level was horrible. I asked for a few extra bags of caffeinated coffee and was told that there was " Not anymore caffeinated coffee in the entire hotel". Luckily the maids reached into their carts and obliged with terrific attitudes. 3) Staff working the complimentary breakfast gave NO smiles and appeared to be annoyed that ppl showed up. We received a prepackaged cereal box that had been obviously opened previously. 4) Rooms were small, poorly cleaned, & lacking in soap, towels (of all sizes), and toiletries, including toilet paper! There was one (1) bar of soap and 3 towels for a room booked for 3 adults and 2 tots. Overall experience: POOR I would not stay there again!
Liked having breakfast at the inn. It was quite good, although they picked up immediately at the closing time! With the two restaurants next store didn't mind not being able to eat at the inn.
Main problem with location was trying to get to the inn from the main highway. Had problem accessing Frontage Rd.( I think that was the name), particularly at night.
Discover this Alexandria, Louisiana hotel offering comfortable accommodations close to the Alexandria Zoo, Rapides Coliseum and the Kent House. Whether traveling to Alexandria for business or for pleasure, the Best Western of Alexandria Inn & Suites & Conference Center has it all. This Louisiana hotel takes great pride in offering each guest with superior customer service and top-quality amenities all for a great price. Guests staying at this Alexandria hotel will enjoy well-appointed guest rooms featuring cable satellite television with HBO®, in-room movies and free high-speed internet access. Start the day off right with a complimentary full breakfast or working out in the fully equipped fitness facility. Dining is made easy with the on-site restaurant serving Cajun style cuisine. Guests traveling to Alexandria on business will also appreciate the variety of business services available at the hotel including comprehensive conference and convention space with meeting rooms accommodating up to 125 guests. The Best Western of Alexandria Inn & Suites & Conference Center is close to where travelers want to be while visiting historic Alexandria, LA. Spend the afternoon visiting with the animals at nearby Alexandria Zoo, touring area Plantation homes like the Kent House and Lloyd House, attending a concert at Rapides Coliseum or viewing a piece of history at the Alexandria Museum of Art. Outdoor enthusiasts will love being situated so close to the Kisatchie National Forest. Antique lovers will find a variety of antique shops in and around beautiful Alexandria. Restrictions apply to local Residents. Please contact the hotel directly for more information. The friendly staff at the Best Western of Alexandria Inn & Suites & Conference Center is ready to ensure a comfortable stay in Alexandria, Louisiana.
Based on 323 reviews
Value for money
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