Search
Photos
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays
Hilton Garden Inn Asheville Downtown
3 stars

Hilton Garden Inn Asheville Downtown

309 College Street, Asheville, NC 28801, United States
Asheville, NC
See location+1 828 255 0001
From
C$ 166
Cheapest

rate per night

8.7
Very good
based on 462 reviews
462 reviews

Photos of Hilton Garden Inn Asheville Downtown

Overview

Rating

Hilton Garden Inn Asheville is set in the lush Blue Ridge Mountain town of Asheville, North Carolina. It is conveniently located just off 1-240, and within walking distance of several sights, attractions, restaurants, bars, galleries, and shops in downtown Asheville. The hotel is an ideal option for business or leisure travelers seeking a laid-back, comfortable accommodation.

The 140 guest rooms feature warm decor and cozy, modern furnishings. Guests can choose from king rooms, deluxe king rooms, junior king suite rooms, corner king rooms, accessible king rooms, queen rooms with two beds, accessible queen rooms, and double queen rooms. All rooms are pet-friendly and kid-friendly. Kids under 17 stay for free with a paying adult.

All guest rooms feature complimentary high-speed wireless Internet, flat-screen televisions, minifridges, microwaves, en suite bathrooms, complimentary toiletries, plush bedding, a workspace with desk and chair, air-conditioning, minifridges, microwaves, and daily housekeeping services. Some rooms feature spacious living rooms areas and pull-out sofas.

Paid parking is available onsite. Complimentary high-speed wireless Internet is available throughout the hotel grounds. Full laundry services can be provided for an additional charge. Business travelers can utilize the onsite business center with meeting rooms and fax/photocopying services. Guests can unwind in the outdoor swimming pool or exercise at the onsite fitness center featuring a gym with free weights and exercise machines.

The onsite cafe serves a casual menu with breakfast, lunch, and dinner offerings. The laid-back rooftop bar features views of the surrounding mountains and downtown area.

Rating
8.7
Very good
Based on 462 verified guest reviews

Latest deals for Hilton Garden Inn Asheville Downtown

Mon 26/5
Tue 27/5
Deluxe room
1 king bed
Standard Room
bed type unknown
bed type unknown
bed type unknown
King room
bed type unknown
1 king bed
bed type unknown
Double room
2 double beds
1 king bed
Queen room
2 queen beds
2 queen beds
2 queen beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Hilton Garden Inn Asheville Downtown

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Shuttle service (free)
  • Business centre
  • Wi-Fi available in all areas
  • Cable or satellite TV

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Air-conditioned
  • Free toiletries
  • Heating

Dining

  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Microwave

General

  • Family rooms
  • Telephone
  • Seating area
  • Privacy curtain

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator

Parking and transportation

  • Shuttle service (free)
  • Parking

Bathroom

  • Hairdryer
  • Shower

Workspace

  • Fax/photocopying
  • Desk

Media and entertainment

  • Cable or satellite TV

Laundry

  • Iron and ironing board

Bedroom

  • Sofa bed

Health and safety

  • Daily housekeeping

Fitness

  • Fitness centre

Pool

  • Pool

Reviews of Hilton Garden Inn Asheville Downtown

8.7
Very good
462 verified ratings
Wonderful
317
Very good
74
Good
32
Okay
11
Fair
14
Mediocre
4
Poor
10

Summary of reviews

Guests say
Guests appreciated the hotel's great location and comfortable beds, with many highlighting the friendly staff. However, there were significant concerns regarding service quality, cleanliness, and issues with bathroom facilities, including poor water pressure and maintenance problems. Overall, while the hotel has potential, improvements are needed in several areas to enhance the guest experience.
AI-generated from customer reviews
Location10 out of 10
Bed Comfort9 out of 10
Cleanliness3 out of 10
Bathroom2.5 out of 10
Service2 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

4.2
Mediocre
David, Jul 2019
Pros (+) Staff is poorly trained. The facilities are poorly kept. It is not worth the price.
9.7
Wonderful
Anonymous, Jan 2018
Pros (+) Everyone was very friendly and helpful.
Cons (-) Had trouble with wifi connection.
6.0
Okay
Anonymous, Sep 2017
Cons (-) I have stayed at countless Hiltons's and they never make it easy to use their wifi. It should not be that hard, but once again I have to call their IT help to get connected. A second call was required to get their tv to work. I am becoming increasingly dissatisfied with Hilton
5.7
Fair
Anonymous, Mar 2017
Pros (+) - Room was clean - Bed was comfortable - Staff was nice - Walking distance to downtown Asheville
Cons (-) - No water pressure in the shower. After a rough 3 day film shoot I wanted only two things. A good night sleep and a long hot steamy shower. The bed was comfortable and I slept well, but the shower was a joke. I'm not exaggerating. The water doesn't even shoot out in a straight line, it just drizzles out of the shower head. Took me about half an hour to get shampoo out of my hair. - Breakfast is n...
Read more
7.4
Good
Anonymous, Jan 2017
Pros (+) Nice hotel and good location.
Cons (-) Lots of police/fire sirens during the middle of the night. Fan in the room was very loud. I booked a king bed through Kayak and Kayak reserved us a queen room. Hotel was booked when we arrived and couldn't switch rooms. First time using Kayak... Not impressed sine I payed for a king room.

Location

309 College Street, Asheville, NC 28801

What's nearby

  • Asheville City Hall292 m
  • Thomas Wolfe House383 m
  • Asheville Art Museum396 m
  • The Orange Peel0.8 km
  • Harrah's Cherokee Center – Asheville0.8 km
  • Basilica of Saint Lawrence0.9 km
  • St. Mary's Episcopal Church1.6 km
  • Beth Israel Synagogue1.9 km
  • Overlook Castle1.9 km
  • Botanical Gardens at Asheville2.3 km
  • Asheville Mall2.4 km
  • University of North Carolina at Asheville2.6 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Hilton Garden Inn Asheville Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hilton Garden Inn Asheville Downtown

  • What is the best way to get to Hilton Garden Inn Asheville Downtown from the airport?

    If you prefer public transportation, there is the Asheville ART bus system that has a stop at Airport Road and Terminal Drive that you can get to with the airport shuttle, which will take you to a stop at College Street and Charlotte Street, a short walk to the Hilton Garden Inn Asheville Downtown. This may require one transfer. If you prefer a more direct ride to the hotel, you can grab a taxi or hail a ride using an app such as Uber or Lyft.

  • Why stay choose the Hilton Garden Inn Asheville Downtown over other hotels?

    A stand-out amenity offered by the Hilton Garden Inn Asheville Downtown that may make it the best choice for you is its complimentary shuttle service. While the hotel is located in walking distance of many attractions, shops, and eateries in downtown Asheville, the shuttle is a lovely convenience for when you do not want to walk or if you want to travel a little further around town. It runs on a regular schedule of about every 20 min, and you can also arrange or call for it to come pick you up when you’re ready to head back to the hotel.

  • Is there a worthwhile dining option at the Hilton Garden Inn Asheville Downtown?

    The Hilton Garden Inn Asheville Downtown is home to a local favorite, the Pillar Rooftop Bar and Kitchen, one of the largest rooftop bars in Ashville. Just an elevator ride from your room, you can sit and enjoy dinner and drinks, featuring locally sourced ingredients, with views across Asheville to the mountains. There is outside seating, with a fire pit for chilly nights, and there is also indoor seating if you prefer.

  • Does the Hilton Garden Inn Asheville Downtown offer early check in or late check out?

    If you plan on arriving in Asheville early in the morning, you may want to check in to your room before the standard 3 pm. Alternatively, you may want to use your hotel room for a little longer than the set check out time of 12 pm. In either case, you can contact the Hilton Garden Inn and request an early check in or a late check out, and they will do their best to accommodate you, usually at no extra charge.

  • Is the Hilton Garden Inn Asheville Downtown suitable for business travel?

    When traveling to Asheville on business, the Hilton Garden Inn Asheville Downtown is an excellent choice. You will have access to a fully equipped business center that is available 24 hours a day, with complimentary fax, copying, and printing. Most rooms have a workspace with a desk and ergonomic chair, and some offer complimentary remote printing as well. And if you need to host a meeting, large or small, the hotel features over 4,000-square-feet of space over four rooms, which can accommodate small meetings of five or a reception for 100 guests.

  • Where is Hilton Garden Inn Asheville Downtown located?

    Hilton Garden Inn Asheville Downtown is located at 309 College Street, 0.5 km from the centre of Asheville. Asheville City Hall is the closest landmark to Hilton Garden Inn Asheville Downtown.

  • When is check-in time and check-out time at Hilton Garden Inn Asheville Downtown?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Garden Inn Asheville Downtown.

  • Does Hilton Garden Inn Asheville Downtown offer free Wi-Fi?

    Yes, Hilton Garden Inn Asheville Downtown offers free Wi-Fi.

  • How far is Hilton Garden Inn Asheville Downtown from the airport?

    Hilton Garden Inn Asheville Downtown is 17.7 km from Asheville Regional. Hilton Garden Inn Asheville Downtown is 83.5 km from Greenville.

  • Does Hilton Garden Inn Asheville Downtown have a pool?

    Yes, Hilton Garden Inn Asheville Downtown has a pool on-site.

  • How does KAYAK find such great Hilton Garden Inn Asheville Downtown hotel deals?

    KAYAK scours the web for all room deals available at Hilton Garden Inn Asheville Downtown in Asheville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Garden Inn Asheville Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Garden Inn Asheville Downtown.

See more FAQs

Nearby hotels and places to stay

3-star hotel
14% cheaperRenaissance Asheville Downtown Hotel7.8 Good (953 reviews)0.35 kmFitness centre, Restaurant, Bar/LoungeC$ 186+
2-star hotel
Elevation Lofts Hotel
9.7 Excellent (13 reviews)0.5 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 720+
3-star hotel
33% cheaperFour Points by Sheraton Asheville Downtown7.6 Good (1,172 reviews)0.5 kmFitness centre, Restaurant, Bar/LoungeC$ 145+
4-star hotel
The Windsor - Asheville9.2 Excellent (165 reviews)0.51 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 389+
3-star hotel
33% cheaperFour Points by Sheraton Asheville Downtown7.6 Good (1,172 reviews)0.5 kmFitness centre, Restaurant, Bar/LoungeC$ 145+
3-star hotel
14% cheaperRenaissance Asheville Downtown Hotel7.8 Good (953 reviews)0.35 kmFitness centre, Restaurant, Bar/LoungeC$ 186+
3-star hotel
6% cheaper
Element Asheville Downtown
9 Excellent (187 reviews)0.51 kmIndoor pool, Fitness centre, Free Wi-FiC$ 202+
3-star hotel
Ac Hotel Asheville Downtown9.2 Excellent (315 reviews)0.52 kmFitness centre, Restaurant, Bar/LoungeC$ 255+
2-star hotel
Elevation Lofts Hotel
9.7 Excellent (13 reviews)0.5 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 720+
4-star hotel
Kimpton Hotel Arras9.5 Excellent (518 reviews)0.57 kmFitness centre, Restaurant, Bar/LoungeC$ 255+
3-star hotel
Ac Hotel Asheville Downtown9.2 Excellent (315 reviews)0.52 kmFitness centre, Restaurant, Bar/LoungeC$ 255+
4-star hotel
The Windsor - Asheville9.2 Excellent (165 reviews)0.51 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 389+

Good to know

Value for money

8.5

Distance to downtown

0.5 km

Nearest Airport

Asheville Regional

Distance to airport

17.8 km