Guest reviews
Overall rating
7.6
Good
Based on 2,266 reviews
Cleanliness
9.0
Comfort
8.6
Pick-up/Drop-off
8.2
Value for money
8.0
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Friendly staff, easy pick up."
(in 577 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent reviews
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Find reviews that mention:
customer service
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car was clean
great car
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easy drop
car was great
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returned the car
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5.2
Pros: staffs needs more training, they gave me wrong information caused me waisted 1.5 hours and extra Uber ride between 2 drop off locations.
Cons: The online disclosure were not clare. I booked one way trip from Auckland to Christchurch for total 7 days. The disclosure shows I can take the rental car from north island to south island by ferry. However, I was told I can not take the car on ferry when I got to counter picking up the car...
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8.4
Cons: No receipt on arrival, very poor signage, had to drop car and then find our way into terminal to check out.
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10.0
Pros: Pickup and drop off were easy. Car was in great conditions and clean.
Cons: n/a
review from
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10.0
Pros: smooth, effortless process. easiest rental ever!
review from
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2.0
Cons: We were overcharged by about $250 from the quote I got from Kayak and now have to try and fight it from abroad,
review from
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8.8
Pros: Great clean car, very new and well kept.
Cons: The AVIS agent at the Auckland airport was not friendly. She had a very harsh tone, was annoyed to be communicating with a customer, and was very peeved that we did not arrive at the exact hour our reservation was set for (no matter that we were just arriving from an international flight). The car itself was great. The customer service, not so much.
review from
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10.0
Easy going
Pros: The one-way booking was easy to make and convenient for our vacation itinerary
Cons: The car park was not clearly signed, though it could have been our fuzzy-headedness following the red eye flihht
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6.0
Cons: Our itinerary was not the same for avis as was confirmed by kayak. Resulting in us getting the car a day late and avis would not honor the confirmed price.
review from
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7.2
Cons: Signage was weak. We were not sure where to drop off exactly. It was all outdoors and uncovered. Not a problem in our case, but I'm not sure what is done during a storm.
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10.0
Best Car Rental Counter Service EVER!!
Pros: The staff at Avis AKL and Wellington get gold stars!! Thanks for being warm and helpful!!
review from
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7.6
Pros: Auckland they charged me more than u quoted to me
Cons: Price change from ur quote
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10.0
Helpful & efficient front desk assistance
Pros: We liked the simplicity of the procedures & the fact that everything was according to what had been arranged.
review from
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10.0
Pros: Pickup and drop off were easy. Car was in great conditions and clean.
Cons: n/a
review from
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10.0
Pros: smooth, effortless process. easiest rental ever!
review from
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8.8
Pros: Great clean car, very new and well kept.
Cons: The AVIS agent at the Auckland airport was not friendly. She had a very harsh tone, was annoyed to be communicating with a customer, and was very peeved that we did not arrive at the exact hour our reservation was set for (no matter that we were just arriving from an international flight). The car itself was great. The customer service, not so much.
review from
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10.0
Easy going
Pros: The one-way booking was easy to make and convenient for our vacation itinerary
Cons: The car park was not clearly signed, though it could have been our fuzzy-headedness following the red eye flihht
review from
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10.0
Best Car Rental Counter Service EVER!!
Pros: The staff at Avis AKL and Wellington get gold stars!! Thanks for being warm and helpful!!
review from
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10.0
Helpful & efficient front desk assistance
Pros: We liked the simplicity of the procedures & the fact that everything was according to what had been arranged.
review from
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8.4
Cons: No receipt on arrival, very poor signage, had to drop car and then find our way into terminal to check out.
review from
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7.2
Cons: Signage was weak. We were not sure where to drop off exactly. It was all outdoors and uncovered. Not a problem in our case, but I'm not sure what is done during a storm.
review from
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7.6
Pros: Auckland they charged me more than u quoted to me
Cons: Price change from ur quote
review from
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5.2
Pros: staffs needs more training, they gave me wrong information caused me waisted 1.5 hours and extra Uber ride between 2 drop off locations.
Cons: The online disclosure were not clare. I booked one way trip from Auckland to Christchurch for total 7 days. The disclosure shows I can take the rental car from north island to south island by ferry. However, I was told I can not take the car on ferry when I got to counter picking up the car...
review from
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2.0
Cons: We were overcharged by about $250 from the quote I got from Kayak and now have to try and fight it from abroad,
review from
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6.0
Cons: Our itinerary was not the same for avis as was confirmed by kayak. Resulting in us getting the car a day late and avis would not honor the confirmed price.
review from
Where can I find Avis car rentals in Auckland?
17-19 Nelson Street, Avis car rentals
Address
17-19 Nelson StreetHours
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
Phone
+64 9379 2650Top tips for renting a car from Avis in Auckland
- 25% of our users found rental cars from Avis in Auckland for C$ 31 or less
- Economy rental cars from Avis in Auckland are around 49% cheaper than other car types, on average
FAQs about renting a car from Avis in Auckland
How much does it cost to rent a car from Avis in Auckland?
On average a rental car from Avis in Auckland costs C$ 51 per day.
What is the most popular rental car from Avis in Auckland?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Avis in Auckland.
How many car rental locations does Avis have in Auckland?
Avis has 4 rental locations in Auckland. Take a look at our Avis rental location map to find the best rental cars near you.
Does Avis have a car rental location at the airport: Auckland Intl airport (AKL)?
Yes
Does Avis offer shuttle or airport pick-up services from Auckland Intl airport (AKL)?
Yes
