10.0
Cons:A great experience. Highly recommend!Reviewed 14 Feb. 2020
review from![kayak]()
5.2
Pros:staffs needs more training, they gave me wrong information caused me waisted 1.5 hours and extra Uber ride between 2 drop off locations.Cons:The online disclosure were not clare. I booked one way trip from Auckland to Christchurch for total 7 days. The disclosure shows I can take the rental car from north island to south island by ferry. However, I was told I can not take the car on ferry when I got to counter picking up the car...Reviewed 7 Jul. 2019
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8.4
Cons:No receipt on arrival, very poor signage, had to drop car and then find our way into terminal to check out.Reviewed 12 Jan. 2019
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10.0
Pros:Pickup and drop off were easy. Car was in great conditions and clean.Cons:n/aReviewed 10 Jan. 2019
review from![kayak]()
10.0
Pros:smooth, effortless process. easiest rental ever!Reviewed 4 Jan. 2019
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2.0
Cons:We were overcharged by about $250 from the quote I got from Kayak and now have to try and fight it from abroad,Reviewed 30 Nov. 2018
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8.8
Pros:Great clean car, very new and well kept.Cons:The AVIS agent at the Auckland airport was not friendly. She had a very harsh tone, was annoyed to be communicating with a customer, and was very peeved that we did not arrive at the exact hour our reservation was set for (no matter that we were just arriving from an international flight). The car itself was great. The customer service, not so much.Reviewed 16 Jul. 2017
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10.0
Easy goingPros:The one-way booking was easy to make and convenient for our vacation itineraryCons:The car park was not clearly signed, though it could have been our fuzzy-headedness following the red eye flihhtReviewed 25 Apr. 2017
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6.0
Cons:Our itinerary was not the same for avis as was confirmed by kayak. Resulting in us getting the car a day late and avis would not honor the confirmed price.Reviewed 15 Feb. 2017
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7.2
Cons:Signage was weak. We were not sure where to drop off exactly. It was all outdoors and uncovered. Not a problem in our case, but I'm not sure what is done during a storm.Reviewed 17 Jan. 2017
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10.0
Best Car Rental Counter Service EVER!!Pros:The staff at Avis AKL and Wellington get gold stars!! Thanks for being warm and helpful!!Reviewed 14 Jan. 2017
review from![kayak]()
7.6
Pros:Auckland they charged me more than u quoted to meCons:Price change from ur quoteReviewed 11 Jan. 2017
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