2.0
They had no cars available so didn’t rent. How do I make sure we got our money back?Reviewed 10 Jul. 2023
review from![kayak]()
10.0
The car was ready and clean Expensive at over 100.00 a day thoReviewed 28 Jun. 2023
review from![kayak]()
10.0
Great car with great gas mileageReviewed 16 Jul. 2021
review from![kayak]()
4.0
Pros:Very short staffed and staff not very knowledgeable. Computer was slow and they had to reboot. Very Very slow checkin.Cons:Desk workers need more training and efficiency.Reviewed 1 Apr. 2021
review from![cheapflights]()
5.6
Pros:Very friendly staffCons:Due to Car shortage we ended up with convertible mustang which is fine car had 8K miles and supposedly new but car was pretty beat up, windshield had large crack to passenger side, dirty on inside like if car had not been cleaned from previous renter, passenger door stained on inside, passenger window did not close all the way up due to convertible top not matching up. I just expected a new car to be in better condition.Reviewed 22 Jan. 2020
review from![kayak]()
10.0
Pros:All Real GoodsCons:The /front Grill Could have been hit a few Times with a soapy sponge to get some of the bugs off-it was kind-a-bad. I understand it's a 110 here-maybe they need to invest in a car wash to help clean the cars in the hot summerReviewed 30 Aug. 2019
review from![kayak]()
8.0
Pros:quiet rideCons:Instrument cluster red lighting....can't read it at night...too dim and fuzzy.Reviewed 8 Aug. 2019
review from![kayak]()
10.0
Pros:The agent who assisted us at pick up was fantastic!Cons:Car was ok. It got the job done and was comfortable. Some dings on the rear bumper.Reviewed 27 Jan. 2019
review from![kayak]()
6.8
They close at 4pm!Cons:Very unclear as how to drop off the car after the Avis counter is closed. The instructions on the key drop say to leave the car in a parking garage that doesn’t exist. (An old sign?) and it refers to using an envelope to return the contract and keys, but there were no envelopes anywhere.Reviewed 23 Apr. 2018
review from![kayak]()
7.6
Cons:The signage at the airport could have been better. We dropped the car off after the Avis location was closed and there were no signs in the rental return location to provide instructions. We actually had to go into the terminal to find out what we were supposed to do. Sign in the drop off location would be most helpful.Reviewed 2 Apr. 2018
review from![kayak]()
4.8
Pros:An apology free upgrade.Cons:Bullhead airport didn't answer phone for pickup at casino. Then it rang to corporate who didn't/couldn't help as they said they couldn't call the local office. Took 40 minutes before airport office picked up. They sent shuttle but it was a 6 seater car that was unmarked! No Avis lettering. Therefore I didn't race to compete with the 6 people who got in before me. Took 2 hours and 15 minutes. I could of walked to airport faster as it's only about 4 or miles away. suggestions: hot line from corporate that the counter must answer even when busy. 2) Peel of Avis magnets for the car doors.Reviewed 6 Nov. 2017
review from![kayak]()
2.0
Pros:They never gave me a car. they were out and didnt make effort to find me anotherReviewed 11 Oct. 2017
review from![kayak]()