8.0
The staff at Avis Covina were very nice and even gave us a free upgrade from a Toyota Camry to a Toyota RAV-4. The car was clean, even though there were several small scratches. Our only concern was the tread on the front tires was quite worn. Coming home we got caught in a snowstorm and the tires were a concern, but we made it safely!Reviewed 5 Apr. 2023
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9.2
Cons:Excellent customer service. Value was excellent. Car pick-up and return was very easy, quick and efficient.Reviewed 1 Apr. 2020
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6.4
Pros:The car that I was upgrade for was better. It was comfort, spacious and smooth. Also the gas mileage really help especially long drives to Las Vegas. We made it straight to Vegas without putting any gas.Cons:I wasn't pleased with the car pickup. The car that I requested wasn't available. I waited for 15 mins until they finally give me an upgrade. I requested a midsize car instead they gave me mini suv for the same price.Reviewed 23 Aug. 2017
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10.0
Pros:I normally rent from enterprise since they are walking distance from my home but hertz was about $120 cheaper. everything g was fine with my rental so I may bea new loyal customer thank you.Reviewed 31 Dec. 2016
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3.6
Pros:Open on SundayCons:Car was not ready to go. Needed to put air in the tires and put brake fluid. Not happy.Reviewed 12 Dec. 2016
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