2.0
I was over charged for gas and the Hailey staff is never there to fix it.Reviewed 3 Sep. 2023
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10.0
Pros:The staff were very helpful at pickup and allowed for after hours drop off.Reviewed 11 May 2021
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10.0
Pros:great carReviewed 21 Jan. 2020
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8.8
Nice folks at the checkin-checkoutPros:Very pleasant, ready when I got there - no hassles, no insurance upsale bs. Would totally use AVIS in Sun Valley AGAIN.Cons:car had more damage than marked and required time to revise form...disappointing that the form was not accurate - someone was to supposed to have checked this car - the damage indicated on the form and represented as accurate was less apparent then tow other places on the vehicle.Reviewed 4 Dec. 2017
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10.0
Pros:The service afforded to us both at pickup and return.Reviewed 27 Feb. 2017
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8.4
Pros:Car drove well, we got an upgrade (got charged a few dollars more than quoted because we picked up the car before noon).Cons:Check engine and tire air pressure lights were on. They can be turned off and instill a bit more confidence for the renters. Car could have been a little cleaner.Reviewed 8 Feb. 2017
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5.2
smokerCons:The car had obviously had a smoker in it. One more like that and I wouldn't book again. Got the car in Hailey Idaho and it was the first car we've rented there that did not have a thermometer which is important to us in that climate.Reviewed 3 Feb. 2017
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10.0
Pros:+ Great customer service - Car covered with snow!Reviewed 24 Jan. 2017
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10.0
Pros:The agent in Hailey was great and helped us adjust where we were dropping the car off (SFO from SLC so a big change). A huge thanks for the great customer service! The car was also good and reliable in a snowstorm.Reviewed 4 Jan. 2017
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8.0
Pros:just had to drop off key.Cons:No one inspected car to sign off on not damage.Reviewed 23 Dec. 2015
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