Book Avis car rentals at Ithaca Tompkins County Airport

Reviews

Recent reviews

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Wonderful

4

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2.0

The vehicle provided was fine, but not the one/size reserved. Rented an 11-passenger van months ahead (to transport a wedding party). Got the rental, and it was a 7-passenger Yukon Denali. The person at the counter said, "we never get 11 passenger vans here." The rental person was totally unhelpful. She said they usually call people in advance to warn them, but for some reason, they didn’t call us. She said they'd be glad to rent us a second Yukon (at full cost to US!). After we expressed our dissatisfaction, she said she could check Elmira or Syracuse and we could drive there to exchange it. After calling, no passenger vans were available. They charged us over $1900.00 for a week long rental that we couldn't even use for the wedding. We ended up getting an ACTUAL 11 person van from Enterprise and our Avis rental sat in the driveway all week. I will never recommend Avis to anyone!Reviewed 13 Aug. 2023

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10.0

Very friendly personnel, super quick service.Reviewed 7 Mar. 2023

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2.0

They over booked car, never got it.Reviewed 30 May 2022

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10.0

Fast, easy, and comfortable~Reviewed 30 May 2022

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10.0

We had no issues with the car nor with the rental. Everything was seamless. Most importantly, when United canceled our flight out of Ithaca, it was absolutely as easy as it could be to get the car to be dropped off in Rochester instead. There was a nominal fee charged, but in a pinch, I'm grateful for how easy it was to get the car dropped off in an alternate location.Reviewed 21 Sep. 2021

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10.0

Pros:The staff was friendly, helpful and professional.Reviewed 11 May 2021

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7.2

Pros:the lady at the court when I dropped off was unbelievably rude! Very disappointing.Reviewed 30 Jun. 2019

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10.0

Pros:Very small airport, so there was only one desk and the line was short!Cons:The rental car parking area is not covered, which is not great if it is raining and you are lugging your suitcases through puddles to get to the car.Reviewed 3 Jun. 2019

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10.0

Pros:This was my first time ever renting a car, so I was a little nervous, but Avis was such a great company to go with! The whole process was very easy, I spent no more than 10 minutes picking up my car and even less time dropping it off in the city I traveled to. Thanks Avis!Cons:The only issue I had was that my credit card expiration date was entered incorrectly, and I had to call to correct this issue the following week. It took about 20 minutes over the phone to get it resolved but everything else went great!Reviewed 3 Jan. 2019

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2.0

Horrible customer servicePros:They did not have the car ready on time. The customer representative was rude.Reviewed 23 Mar. 2018

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10.0

Cons:the car was to small for me .i am 6ft i banged my head when i got in .Reviewed 11 Feb. 2017

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8.4

PickupCons:The girl at the Ithaca-Tompkins County Airport (NY) desk could have been more welcoming.Reviewed 29 Nov. 2016

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More

• 7.6 /10Budget Car Rentals at ITH
• 4.8 /10Hertz Car Rentals at ITH

• What is the most popular rental car from Avis at Ithaca Tompkins County Airport?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Avis at Ithaca Tompkins County Airport.

• Where can I find Avis car rentals at Ithaca Tompkins County Airport?

  1 Culligan Drive is the closest Avis rental location to Ithaca Tompkins County Airport. The telephone number for this location is +1 607 257 0441.

• Does Avis offer shuttle or airport pick-up services from Ithaca Tompkins County Airport (ITH)?

  Yes