4.0
Jasper Avis center have the most unfriendly staff ever seen on the world. We tried to book with them the car Jasper to calgary and couldnt do it, said was not posible, we booked it through kayak without problem. We arrived 4.30 instead of 5 pm how it was booked and they tried to charge 120 CAD more. They gave us the car dirty, they said was because we arrived too early, we said could come back in 25 minutes but they refused, didnt even go out to check the car with us, which was full of stoneships and pretty dirty... with kayak no problem in the hole process and the drop off at Calgary airport smoothy and profesional, the problem is at Jasper AVIS.Reviewed 6 May 2023
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10.0
The only small glitch was that the car wasn't ready and we had to wait about 30 minutes or so but what's laf an hour anyway in the overall scheme of things?Reviewed 24 Oct. 2022
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8.0
Drop-off in Calgary was poor because of the lack of location details.Reviewed 4 Jul. 2022
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4.0
The Avis site was not easy to find . It had the wrong address on there site. While the lady that met me was pleasant . I was left to myself to find the car and it was a about a block from Avis office. There was no body around the Avis office when I drop off the keys .Reviewed 25 Apr. 2022
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7.9
Easy to upgrade at the desk. Ford Escape was a good vehicle, easy to drive, good for gas. Disappointed to learn that it was not unlimited km, though obviously I should have read the details more closely when reserving online. Have never rented a car without unlimited mileage. That said, was only extra $70 for the km.Reviewed 24 Sep. 2021
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5.6
1 hour to checkout after we submitted our keysPros:Nothing muchCons:The staff was new and couldn't reverse the mistake she had made , she asked her senior worker sitting next to her to assist but couldn't get her attention for almost half an hour because she was busy with other customersReviewed 18 Jul. 2017
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8.4
Jasper Avis RentalPros:Asked for a subcompact. They gave me the next larger size at the subcompact quoted price as they were out of subs. Pickup and drop off was seamless. 200km free per day was adequate for staying at Patricia Lake Bungalows with day trips to Meite Hot Springs, Maligne Lake and Valley of the Five Lakes.Cons:Asked about insurance. It was way too pricey and would have added 60% to the price of the rental.Reviewed 24 Jun. 2017
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10.0
Pros:Most everything worked out OK.Cons:All the fees should be provided up front when booking online.Reviewed 5 Jun. 2017
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10.0
Reliable RentalPros:We were upgraded to an SUV at no charge. All pick up and drop off areas well staffed and we did not have to wait. Price was as negotiated .Cons:NothingReviewed 21 Jul. 2016
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9.2
Avis rental location in Jasper is easy to missPros:Friendly service, easy return process.Cons:Would have appreciated more clear directions on how to find the Avis rental location and where to park. It's VERY easy to miss because there is only a tiny sign among other storefronts on Connaught.Reviewed 10 Jul. 2016
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10.0
Small office with awesome single staffPros:Close and great carReviewed 25 Mar. 2016
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