- All reviews
Cons: Had to wait around for a while in the lobby. Didnt know where the avis receptionist was. He eventually came and the rest of the process was easy.
Pros: Avis has good costumer service @ the airport.
Cons: I was on the road to my destination when I saw a dash warning of low pressure in passenger side front tire. I put air in the tire but had to continue putting air in the tire for the 2 days for which I had the car. I told rental dealer about a slow leak but could only hope it was fixed before renting
Avis at its best
Pros: Convenient location Courteous service Ease of pick-up/drop-off Quality of vehicle
Cons: Car interior needed better attention: floor mats soiled and spots on the front and back seats
Payed for insurance twice, no refund offered from Avis.
Pros: Liked the Lincoln MKX model vehicle. Comfortable drive and nice features.
Cons: Agent at Avis in Lancaster airport was very confusing. Charged me for insurance, even though I had already purchased insurance through Allianz Global Assistanze from kayak website. Total went from $87 to $127. Called Avis and they did not offer a refund. They were okay with charging me for something I had already purchased. Car smelled like smoke, which was a lot to endure on a trip of 19 hours.
Overall rental experience
Pros: The Avis staff was very efficient and friendly. Pick-up/drop-off was seamless.
Cons: Advertised cars were VW, Toyota or similar. Wasn't expecting a Chevy Handling is the foremost consideration in a car and the Chevy was a bit boxy. The car was for local travel, so it was fine, but would not have felt comfortable long distance.
Pros: Very personable and pleasant staff.
Other suppliers in Lancaster scored
Where can I find Avis car rentals in Lancaster?
Address500 Airport Road, Suite K
|Monday||08:00 - 19:00|
|Tuesday||08:00 - 19:00|
|Wednesday||08:00 - 19:00|
|Thursday||08:00 - 19:00|
|Friday||08:00 - 19:00|
|Sunday||12:00 - 16:00|
Phone+1 717 569 3185
FAQs about renting a car from Avis in Lancaster
What is the most popular rental car from Avis in Lancaster?
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Avis in Lancaster.
How many car rental locations does Avis have in Lancaster?
Avis has 1 rental location in Lancaster. Take a look at our Avis rental location map to find the best rental cars near you.
Does Avis have a car rental location at the airport: Philadelphia airport (PHL)?
Does Avis offer shuttle or airport pick-up services from Philadelphia airport (PHL)?