Book Avis car rentals at New Haven Tweed-New Haven

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4.0

Didn't have car I reservedPros:The agent attempted to upgrade the vehicle type because they didn't have any standard size cars to an SUV. He also offered to let me go to another Avis and pick up the correct vehicle typeCons:They didn't have the type of car I reserved and they originally tried to give me an older compact vehicle. I didn't want an SUV because we were traveling a long distance.Reviewed 29 Aug. 2017

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2.0

Cons:I was only one hour late to return it because of the traffic jam. They charge me another day's fee!!!Reviewed 20 Jul. 2017

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6.8

12 passenger vanPros:Unlimited mileageCons:Rear seats not very comfortable for a long tripReviewed 23 Jan. 2018

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7.6

Pros:Smooth transaction. Friendly helpful staff.Cons:Car was not clean when we received it. Windshield had dead bugs on it and interior needed a vacuum and wipe down from some drink spills.Reviewed 24 Aug. 2019

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10.0

Pros:Excellent economical and good serviceReviewed 29 Mar. 2018

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4.0

Terrible customer service and no supportPros:The vehicle was nice.Cons:Check in took forever. I was given the wrong car, had to argue and show the receipt from my reservation to finally be given the right vehicle. When I went to return it there was no one there and had to wait for over an hour for them to come back. I was charged an extra day and when I told them about it they said they already put it through and I would have to talk to customer care to get it refunded. So I called customer service who then told me it sounded like a legit charge and didn’t believe me that the check in and check out was that bad, asked to talk to a manager and waited on the phone for 15 mins for the guy to come back on and tell me there wasn’t one available and they would call me back. I still haven’t heard back. Worst customer service of any company I have ever dealt with.Reviewed 25 Jun. 2018

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8.0

Cons:Very happy that we were upgraded, but the car was not clean inside. Sticky dashboard and steering wheel, crackers and debris in door pockets and cup holders. The car also needed an oil change. My busy had to add 2 1/2 quarts of oil and wiper fluid to car.Reviewed 13 May 2021

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2.0

JohnPros:Despite having a resevervation and phoning ahead, no car was available. The representative behind the desk was both rude and worthless. Thankfully Budget had a kiosk next to the Avis, and we rented through them.Reviewed 27 Dec. 2016

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More

• 7.1 /10Enterprise Car Rentals at HVN
• 6.8 /10Budget Car Rentals at HVN

• Where can I find Avis car rentals at New Haven Tweed-New Haven?

  155 Burr Street is the closest Avis rental location to New Haven Tweed-New Haven. The telephone number for this location is +1 203 466 2847.

• Does Avis offer shuttle or airport pick-up services from New Haven Tweed-New Haven (HVN)?

  Yes