5.6
Cons:Drop off was terrible. Avis sent us to an unmanned office without any warning. That cost us hours of our time.Reviewed 14 Sep. 2019
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3.6
Avis was horriblePros:I have commented directly with AvisCons:Lost reservation, trying to force me into a manual when an automatic was reserved, price was higher than quoted by KayakReviewed 15 Jul. 2018
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6.8
Fooled by pricePros:The car was perfect for the traveling I was doing. Comfortable and clean. Was nice being able to rent a wifi device for the car. Pick up went wellCons:The price I was quoted in my booking was WAY different than what I ended up actually having to pay... about $200 more! Be aware for all the fees and ask for clarification.Reviewed 17 Jul. 2017
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8.0
Very helpful staff memberPros:I had some problems with my reservation and the staff member there (I think her name was Gri )?)) went above and beyond to help fix them. Ultimately it didn't work but her excellent effort is what I remember.Cons:The rest of the staff appeared busy but I'm not sure if they were as helpful to the waiting customers - yes there was a line. Also the location is not so easy to get to unless you're aware of the metro lines.Reviewed 8 Jul. 2017
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8.0
Pros:Service and car were amazingCons:They charged us because the car smelt funny.Reviewed 4 Jul. 2017
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8.4
Pros:speedReviewed 27 Aug. 2016
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8.0
Pros:Very nice people to work with at service desk.Cons:Left a jacket in the car came back to claim it but it was gone.Reviewed 19 Jun. 2016
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