
Pros
Cons
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
2.8
Pros: staff was courteous but for some reason me and my wife had to hop on a $10 each taxi to get a ride from the airport to another Avis location to pick up the car. So extra $20. They did not provide a courtesy shuttle.
Cons: What could be better? Well for one - a courtesy shuttle or have the car available at the Avis location at the airport. 2 - not give me a car that had a scratch or a dent on EVERY panel. and 3 - not give me a car with a BULLET HOLE on the top of the roof. Yep. We had the most gangsta car rental on the island.
review from -
2.0
Pros: Nothing since they didn’t honor my reservation despite confirming it 4 days prior to traveling traveling. Further, no one even offered any help finding another car.
Cons: Starting with don’t overbook, Avis should at least pay a penalty to confirmed renters if they cannot fulfill their obligations
review from -
10.0
Pros: The car was available
Cons: The waiting time could be less But overall everything when great.
review from -
4.8
Cons: When we arrived they told us they didn’t have any full size vehicles (which is what we reserved) so they would have to give us a mid-size. They also said it was going to take 40 minutes before our car was ready. We ended up waiting almost 3 hours! We will not be renting again from them in the future
review from -
5.2
Rental car disaster in paradise...
Pros: I did like that the car was clean, it was the car I reserved.
Cons: Avis did not have my car! I land on an island and now I am stranded at the airport with no car, Avis tells me its Kayak's fault, and Kayak's office was closed. NO one was willing to help me on either side. I had to take a cab to the airport and come back the next day to the same location to get a car that was already there. It was bad, I had to spend my first 2 days of vacation dealing with this rental car reservation. No thanks AVIS or Kayak.
review from -
3.6
Cons: The tires on the car were in awful condition. We had to consistently put air in one and by the last day it was flat & we drove to the airport on a donut. Driving in St Thomas is all hills with cliffs on one side so bad tires are dangerous! Also they charged us $130 more than the quoted price. And there were no signs at the airport so we didn't know where to return the car.
review from -
4.4
Cons: 1. Pickup was not at the airport but somewhere else. Taxis only take cash and they charge per person (we were 3). 2. Drop off was very confusing, no one in the area. Parked the car at a spot and looked for someone for around 5 minutes. Finally, found someone and had to go to the terminal, make a like at the reservations, finally checked out with no receipt. Was directed to go to a website with a record locator number to find out the charges incurred. 3. Alarm remote died and the car would not start with the key. Would have been stranded for hours, but luckily there was a hardware store near by that helped me install a new battery. Still, the alarm remote worked intermittently. Ended up using the car with no alarm.
review from -
10.0
August in St. Thomas???
Pros: The A/C worked great!!!
review from -
3.2
Pros: Nothing.
Cons: Reserved a van, got a much smaller vehicle with no room for our family.
review from -
7.6
Cons: The car had Cockroaches....
review from -
8.0
Pros: 1-Sport button to use on hills in St Thomas & St John helped significantly. 2-Yaris had very comfortable ride & good trunk size. space. 3-Yaris had great turning radius.
Cons: 1- Horn didn't work! Would've been helpful to use on a few occasions. 2- No windshield fluid! Empty. 3- Didn't realize there's a $500 refundable holding fee on all debit transactions.
review from -
4.0
Pros: It didn't break down.
Cons: I thought I was booking Avis at the airport... turns out I booked Avis by the "docks". Had to take a 20 minute shuttle to the office I made a res at. Car was older... dented and scratched. Check tire pressure was on.
review from
-
7.6
Cons: The car had Cockroaches....
review from -
8.0
Pros: 1-Sport button to use on hills in St Thomas & St John helped significantly. 2-Yaris had very comfortable ride & good trunk size. space. 3-Yaris had great turning radius.
Cons: 1- Horn didn't work! Would've been helpful to use on a few occasions. 2- No windshield fluid! Empty. 3- Didn't realize there's a $500 refundable holding fee on all debit transactions.
review from
-
2.8
Pros: staff was courteous but for some reason me and my wife had to hop on a $10 each taxi to get a ride from the airport to another Avis location to pick up the car. So extra $20. They did not provide a courtesy shuttle.
Cons: What could be better? Well for one - a courtesy shuttle or have the car available at the Avis location at the airport. 2 - not give me a car that had a scratch or a dent on EVERY panel. and 3 - not give me a car with a BULLET HOLE on the top of the roof. Yep. We had the most gangsta car rental on the island.
review from -
2.0
Pros: Nothing since they didn’t honor my reservation despite confirming it 4 days prior to traveling traveling. Further, no one even offered any help finding another car.
Cons: Starting with don’t overbook, Avis should at least pay a penalty to confirmed renters if they cannot fulfill their obligations
review from -
4.8
Cons: When we arrived they told us they didn’t have any full size vehicles (which is what we reserved) so they would have to give us a mid-size. They also said it was going to take 40 minutes before our car was ready. We ended up waiting almost 3 hours! We will not be renting again from them in the future
review from -
5.2
Rental car disaster in paradise...
Pros: I did like that the car was clean, it was the car I reserved.
Cons: Avis did not have my car! I land on an island and now I am stranded at the airport with no car, Avis tells me its Kayak's fault, and Kayak's office was closed. NO one was willing to help me on either side. I had to take a cab to the airport and come back the next day to the same location to get a car that was already there. It was bad, I had to spend my first 2 days of vacation dealing with this rental car reservation. No thanks AVIS or Kayak.
review from -
3.6
Cons: The tires on the car were in awful condition. We had to consistently put air in one and by the last day it was flat & we drove to the airport on a donut. Driving in St Thomas is all hills with cliffs on one side so bad tires are dangerous! Also they charged us $130 more than the quoted price. And there were no signs at the airport so we didn't know where to return the car.
review from -
4.4
Cons: 1. Pickup was not at the airport but somewhere else. Taxis only take cash and they charge per person (we were 3). 2. Drop off was very confusing, no one in the area. Parked the car at a spot and looked for someone for around 5 minutes. Finally, found someone and had to go to the terminal, make a like at the reservations, finally checked out with no receipt. Was directed to go to a website with a record locator number to find out the charges incurred. 3. Alarm remote died and the car would not start with the key. Would have been stranded for hours, but luckily there was a hardware store near by that helped me install a new battery. Still, the alarm remote worked intermittently. Ended up using the car with no alarm.
review from -
3.2
Pros: Nothing.
Cons: Reserved a van, got a much smaller vehicle with no room for our family.
review from -
4.0
Pros: It didn't break down.
Cons: I thought I was booking Avis at the airport... turns out I booked Avis by the "docks". Had to take a 20 minute shuttle to the office I made a res at. Car was older... dented and scratched. Check tire pressure was on.
review from
Other suppliers in Saint Thomas Island scored
Where can I find Avis car rentals in Saint Thomas Island?
Address
Airport RoadHours
Monday | 07:00 - 19:00 |
Tuesday | 07:00 - 19:00 |
Wednesday | 07:00 - 19:00 |
Thursday | 07:00 - 19:00 |
Friday | 07:00 - 19:00 |
Saturday | 07:00 - 19:00 |
Sunday | 07:00 - 19:00 |
Phone
+1 340 774 1468Top tips for renting a car from Avis in Saint Thomas Island
- Economy rental cars from Avis in Saint Thomas Island are around 39% cheaper than other car types, on average
FAQs about renting a car from Avis in Saint Thomas Island
What is the most popular rental car from Avis in Saint Thomas Island?
Standard (Toyota Corolla or similar) is the most frequently booked rental car type from Avis in Saint Thomas Island.
How many car rental locations does Avis have in Saint Thomas Island?
Avis has 3 rental locations in Saint Thomas Island. Take a look at our Avis rental location map to find the best rental cars near you.
Does Avis have a car rental location at the airport: Cyril E King airport (STT)?
Yes
Does Avis offer shuttle or airport pick-up services from Cyril E King airport (STT)?
Yes