Guest Reviews
Overall Rating
7.6
Good
Based on 2,247 reviews
Cleanliness
5.5
Comfort
5.2
Pickup/Dropoff
5.5
Value for money
5.8
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Great car for slick streets."
(in 2113 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent Reviews
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- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
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2.0
Pros: None
Cons: Different company
review from
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2.0
Pros: It was totally different price. that is why ı didn't hire the car.
Cons: If it was same price as I have been given online, I could have taken the offer.
review from
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8.0
My Rental
Pros: The Avis agents was nice, the car was ready for my arrival..
Cons: I don’t like is when you pay insurance from kayak. Avis agent try to sell another more insurance because Kayak insurance is not good enough. Don’t cover much, so your stuck adding another insurance increasing your daily rental... Insurance should be more clear for car rentals... Next time I stayaway Kayak insurance..:
review from
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2.0
I didn't take insurance , they try to charge me $15,000 on my credit c
Pros: Nothing. Unproffesional and looking only for more charge. Never again to take kayak.
review from
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2.0
Custumer service was horrible
Pros: Well the car was in decent shape. I
Cons: Custumer service was horrible. They put a hold of 1500 dollars on my card, very angry and hard to work with. The guy at the counter said as soon as I give him my card info he can charge me whatever I was in shock. The car had so many scratches and all kinds of Marks and it was super dirty outside. I was afraid once I wash it outside I will find more scratches thathe were not noted on the sheet so I will be responsible for paying for somebody's else's damage. Overall not very satisfied with Avis. Next time I will definitely go with diferent rental.
review from
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4.4
Not the best quality or service
Pros: Good price.
Cons: I still have not received my receipt and my authorization amount has not yet been released. The vehicle was not in good condition.
review from
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7.6
Pros: Quite good car for price with plenty of trunk space. Handled well on some scary narrow roads. Fit 4 of us comfortably Friendly staff with good command of Enhlish in Sarajevo v
Cons: Frustrated with finding numbers to call Avis to try and extend. Avis offices did not have correct numbers or any websites that were updated either in SJJ airport website or international offices. The numbers were correct on the back of the contract but car was parked far away.
review from
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10.0
Pros: Great service, staff was professional and very nice.
review from
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10.0
Great company
Pros: Customer service was good, price was excellent
Cons: N/A
review from
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2.0
Wish I hadn't rented it at all
Pros: Nothing
Cons: - dishonest - happy to lie to my face about how Alliance insurance won't cover the car - horrible car that's about to fall apart and then blaming it on me - not able to EVER reach their office regarding a problem with the tire - making me pay for it - rude staff - unwilling to give me a copy of the paperwork. - you should shut down this outlet
review from
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8.0
My Rental
Pros: The Avis agents was nice, the car was ready for my arrival..
Cons: I don’t like is when you pay insurance from kayak. Avis agent try to sell another more insurance because Kayak insurance is not good enough. Don’t cover much, so your stuck adding another insurance increasing your daily rental... Insurance should be more clear for car rentals... Next time I stayaway Kayak insurance..:
review from
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7.6
Pros: Quite good car for price with plenty of trunk space. Handled well on some scary narrow roads. Fit 4 of us comfortably Friendly staff with good command of Enhlish in Sarajevo v
Cons: Frustrated with finding numbers to call Avis to try and extend. Avis offices did not have correct numbers or any websites that were updated either in SJJ airport website or international offices. The numbers were correct on the back of the contract but car was parked far away.
review from
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2.0
Pros: None
Cons: Different company
review from
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2.0
Pros: It was totally different price. that is why ı didn't hire the car.
Cons: If it was same price as I have been given online, I could have taken the offer.
review from
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2.0
I didn't take insurance , they try to charge me $15,000 on my credit c
Pros: Nothing. Unproffesional and looking only for more charge. Never again to take kayak.
review from
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2.0
Custumer service was horrible
Pros: Well the car was in decent shape. I
Cons: Custumer service was horrible. They put a hold of 1500 dollars on my card, very angry and hard to work with. The guy at the counter said as soon as I give him my card info he can charge me whatever I was in shock. The car had so many scratches and all kinds of Marks and it was super dirty outside. I was afraid once I wash it outside I will find more scratches thathe were not noted on the sheet so I will be responsible for paying for somebody's else's damage. Overall not very satisfied with Avis. Next time I will definitely go with diferent rental.
review from
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4.4
Not the best quality or service
Pros: Good price.
Cons: I still have not received my receipt and my authorization amount has not yet been released. The vehicle was not in good condition.
review from
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2.0
Wish I hadn't rented it at all
Pros: Nothing
Cons: - dishonest - happy to lie to my face about how Alliance insurance won't cover the car - horrible car that's about to fall apart and then blaming it on me - not able to EVER reach their office regarding a problem with the tire - making me pay for it - rude staff - unwilling to give me a copy of the paperwork. - you should shut down this outlet
review from
Where can I find Avis car rentals in Sarajevo?
Butmir, Avis car rentals
Address
ButmirPhone
Top Tips For Renting a Car from Avis in Sarajevo
- Economy rental cars from Avis in Sarajevo are around 52% cheaper than other car types, on average
FAQs About Renting a Car From Avis in Sarajevo
What is the most popular rental car from Avis in Sarajevo?
Compact (Ford Focus or similar) is the most frequently booked rental car type from Avis in Sarajevo.
How many car rental locations does Avis have in Sarajevo?
Avis has 1 rental location in Sarajevo. Take a look at our Avis rental location map to find the best rental cars near you.
Does Avis have a car rental location at the airport: Butmir Airport (SJJ)?
Yes
Does Avis offer shuttle or airport pick-up services from Butmir Airport (SJJ)?
Yes