Book Avis car rentals in Sterling

Reviews for Avis in Sterling

Recent reviews

Traveler rating

Wonderful

6

Very good

2

Good

1

Okay

1

Fair

1

Mediocre

0

Poor

13

Find reviews that mention:

friendly staffpick up and drop

2.0

We waited 3hrs in lineReviewed 20 Apr. 2023

review from

2.0

The vehicle was dirty it was overcharged All around Is bad experienceReviewed 13 Apr. 2023

review from

2.0

I asked for a compact e ded up with a 7 seatwr gas guzzler for me. I am One person . 5 ft tall and barely see over the dash. After flying 29 hours a d arriving at 1030pm the experience wS horrible. The attendant at the desk argued and rebutted my claims my frustration until he had me in tears. The car had damage on it which he refused to come out and notated. After 2 hrs hrs of worthless arguing that I would take it but bring it back in the morning. His answer was "it won't do u no good, we are not going to exchange it. You signed up for a mysterycar. I did not. Between Kayak , priceline and Avis I was assigned a mystery car but I had clicked on a Compact. In the end it was now 2 hrs later, I was angry frustrated and exhausted. I took it but not before taking my own photos Horrid experience.Reviewed 26 Feb. 2023

review from

8.0

We were the first people there and there was issues about which car was ours and it took an hour to finally get us a car.Reviewed 28 Dec. 2022

review from

10.0

Avis can clean better their cars, they are ALWAYS dirty.Reviewed 21 Nov. 2022

review from

4.0

The car was comfortable and clean. The price quoted online and the price given at pickup dramatically different. You are stuck in the middle of nowhere. No choice but to pay. But never again.....Reviewed 12 Nov. 2022

review from

6.0

Rental cars very expensive. Pickup clerk was not very friendly. Car smelled of marijuana.Reviewed 28 Jun. 2022

review from

2.0

Did not receive the type of vehicle I ordered after a 90 minute waitReviewed 24 Jun. 2022

review from

2.0

We waited in the Avis line for 2 hours at Dulles...complete debacle! Drop off at Reagan was a breeze.Reviewed 22 Jun. 2022

review from

2.0

The car that I rented had slightly less than a full tank of gas (roughly 7/8). I mentioned this to the attendant (person who checks the contract before letting the driver leave the car lot) who agreed and told me to take pics of the gas gauge before leaving the lot. She assured me that it would be ok (i.e., that I won’t need to pay a gas surcharge) so long as I return the vehicle with the same amount of gas. She also said she would leave a note in the system and to tell the person who will check in the vehicle (after being returned) about the issue. Lo and behold when I returned the vehicle the person who checked me in said there were no notes in the system and that the car was not returned with a full tank of gas! As a result, I was charged a gas surcharge of roughly $20. The return agent said she can’t help me, that I need to call the customer service number for Avis! This is a classic example of bad customer service! Even though the gas surcharge Avis charged was only $20, I feel that I have to speak with Avis about it, if anything to call attention to the bad and conflicting statements by Avis reps.Reviewed 29 May 2022

review from

10.0

The car was ready when I arrived. It was clean and in an excellent condition. The process was smooth and easy. Thank you!Reviewed 17 Mar. 2022

review from

2.0

Grey man at pickup location lied to me and give vehicle with over 40k mile and very bad smelling vehicle. Also I asked ezpass and paid for around 25$ but vehicle doesn't have ezpass device. It is took my time at toll both. Totally bad dishonest service! Never book again from themReviewed 4 Mar. 2022

review from

More

• 7.4 /10Enterprise Rent-A-Car Car Rentals at Sterling
• 6.9 /10Budget Car Rentals at Sterling
• 7.9 /10Alamo Car Rentals at Sterling

• Has the Avis rental car policy in Sterling changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Avis will continually update its policies accordingly. Please contact Avis directly for the latest information. You can find up-to-date information on the coronavirus response of Avis here: Coronavirus (COVID-19) update from Avis

• What is the most popular rental car from Avis in Sterling?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Avis in Sterling.

• How many car rental locations does Avis have in Sterling?

  Avis has 2 rental locations in Sterling. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Dulles Intl airport (IAD)?

  No (According to our data)

• Does Avis offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  Yes