10.0
It did what it promised. We weren't expecting a luxury car. It was a small cheap car to get us around for the week. The engine light came on and I called in and they told me to keep driving unless something noticeable happened and they would run out a new car, but the that went off 2 days later. Drop off was easy, less than 3 minutes. What could have been better? -- Didn't know where to go to meet the shuttle. Got our steps in walking all over the place looking. Not something you want to do after landing and waiting forever for your bags. Maybe an email or text to point that out would help. I think it was buried somewhere in the literature, but make sure you read or call ahead on that, it will save you a lot of aggravation.Reviewed 27 Feb. 2023
review from![kayak]()
4.0
There was no one at the desk when I picked the car up. So I had to wait 20 mins. I was told that I could drop the car back at 4pm on Sunday and it was closed. I am grateful that Cheryl who was on the desk when I dropped it the next day was helpful and said she’d take the extra day off. I have not received the closing account as yet, so I don’t have any idea whether that was the case. The Prius was very nice and the staff were courteous.Reviewed 11 Nov. 2022
review from![kayak]()
10.0
Was easy like it was supposed to be. Car was stored outside, so was a little dirty from the weather. Picked up the car and noticed after drove away that it wasn't completely full, but didn't bother going back for a couple of dollars of gas.Reviewed 23 Aug. 2022
review from![kayak]()
10.0
The experience was great and the car was great but we will never use Avis again. We were stuck in an accident on 95 in florida going to the airport for over an hour, so I called Avis to explain that we would be late, the girl said it would be no problem, people always run into some issues. When we dropped the car off, the attendant checked us in and said we were all good to go, no problem. I then get my credit card statement and they charged me $133 for a $75 car rental. They explained it was for being late when I called. I tried to explain, but I got no where. I have a house in Florida and travel there 25 times a year, I know I won’t be using Avis in the future.Reviewed 29 Jun. 2022
review from![cheapflights]()
10.0
Super convenient airport drop off!Reviewed 21 Jun. 2022
review from![kayak]()
10.0
It was very convenient to pick up the rental and drive to Sanford Airport. Thank you.Reviewed 5 Apr. 2022
review from![kayak]()
6.0
The price was good but the facility was in extremely poor shape and dirty as far as the vehicle itself. Good news is that it did not appear to smell of smoke, etc.Reviewed 11 Mar. 2022
review from![kayak]()
10.0
Excellent service at check in, pleasant. The car was impeccably cleaned; the first in a long time with zero old cigarette smell. We were surprised to see an extra $200 added to our charge card but found it to be a refundable deposit. It would be good to hear that up front! An excellent experience and I would go right back to Avis!Reviewed 13 Jan. 2022
review from![kayak]()
2.0
I told the attendant when I picked up the car that I did not want to pay for gas because I would fill it up myself before I dropped it off at the airport. I returned the car at the airport with a full tank of gas. When I got my e-receipt, they had charged me for a tank of gas. The attendant blatantly lied and now I am trying to resolve it with customer service. I will never use Avis again.Reviewed 7 Jan. 2022
review from![kayak]()
10.0
The gentleman who runs this place in Vero Beach, who’s name is Scott, works all day solo! He’s the best thing going for this particular Avis! Very accommodating and patient. Most helpful!Reviewed 8 Dec. 2021
review from![kayak]()
10.0
satisfied, fast and easyReviewed 30 Sep. 2021
review from![kayak]()
4.0
Pros:The car was excellent and clean.Cons:The cashier seemed annoyed and unhappy.Reviewed 23 Mar. 2021
review from![kayak]()