6.0
Pros:Staff at the pickup were kind, helpful and friendly.Cons:The reduced hours on both ends of the rental were very tricky to navigate and forced us to rent for two days for what was a one-day rental.Reviewed 11 May 2021
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9.2
Pros:Very easy and painless pickup and drop offCons:Interior of vehicle was a little dirty. But not horribleReviewed 13 Oct. 2019
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8.0
Pros:UnpredictabilityReviewed 31 Jan. 2019
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10.0
one way rental from psc to pdxPros:car was in good shape. exactly what i asked forCons:customer service rep did not walk with me to inspect the car ar pasco airport... would have been nice for him to bring the car over rather than having us walk to the parking lotReviewed 9 Jun. 2018
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2.0
Ripped-off by the Walla Walla Airport AvisCons:I had an Avis rental scheduled for four days for $104.00, but I ended up getting charged over $440. I scheduled the pick up for 12:00 pm. the next day after I flew in to the Walla Walla Airport because the rental site was listed as closed after 6:00 pm. However, when I arrived they were open, so I checked in and asked if I could pick it up that evening and pay for an extra day. The desk clerk was very pleasant and worked on the reservation and told me that it would cost a little bit extra to re-reserve. When I returned the car in Spokane I discovered the $440 charge. The Spokane Airport Avis couldn't help me, and I've tried calling the Walla Walla location, but they never answer. The clerk could have informed me that the cost would more than DOUBLE to make the change, or she could have even rented me a car for one day and then linked the two reservations together.Reviewed 2 Oct. 2017
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10.0
Free uogradePros:We were thrilled to get an upgrade to a Jeep. Thank you.Reviewed 7 May 2017
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10.0
Pros:Fast friendly and short walk to the car.Cons:NothingReviewed 20 Oct. 2016
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