Ripped-off by the Walla Walla Airport Avis
Cons: I had an Avis rental scheduled for four days for $104.00, but I ended up getting charged over $440. I scheduled the pick up for 12:00 pm. the next day after I flew in to the Walla Walla Airport because the rental site was listed as closed after 6:00 pm. However, when I arrived they were open, so I checked in and asked if I could pick it up that evening and pay for an extra day. The desk clerk was very pleasant and worked on the reservation and told me that it would cost a little bit extra to re-reserve. When I returned the car in Spokane I discovered the $440 charge. The Spokane Airport Avis couldn't help me, and I've tried calling the Walla Walla location, but they never answer. The clerk could have informed me that the cost would more than DOUBLE to make the change, or she could have even rented me a car for one day and then linked the two reservations together.
Pros: We were thrilled to get an upgrade to a Jeep. Thank you.
Pros: Fast friendly and short walk to the car.
Messed up trip plans
Pros: They agreed to refund me right away
Cons: They took my money over the phone, it came off my card, then when I arrived at my destination, wouldn't take my card. Leaving me SOL. Why take my money and then not accept it? So frustrating.
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Avis has 1 rental location in Walla Walla. Take a look at our Avis rental location map to find the best rental cars near you.