Milton Park Country House Hotel & Spa

Staff were great Location was beautiful

The hotel seemed understaffed. The same young man who showed us to our room also parked our car and then when we went to the bar, which was unattended. After about 10 min in hurries the same staff member, he is now attending to the bar. This is not a negative comment about the staff member he was very attentive and pleasant but also harried. We weren’t able to get a table at the restaurant which was disappointing and so ordered room service. I ordered the soup, which was nice but would have been better had it been hot. I would suggest that the soup be transported in a thermos and be poured when delivered. We also had the charcuterie board which was good. The beds need to be upgraded, we heard had felt the springs and kept rolling to the middle of the bed. I figure if I’m paying nearly $400 for a room the bed should be better than or at least equal to my own at home. Breakfast was okay, it might be an idea to label the contents of the chafing dishes as well as the jams and condiments- and please invest in a bigger toaster, a two slice toaster just doesn’t cut it in an establishment that sees itself as a luxury escape. It was woefully inadequate. I think the interior needs a refresh. When I first walked in the first thing that hit me was ‘old house smell’ it wasn’t pleasant. The stay was pleasant but somehow disappointing at the same time. I was expecting more. I doubt we would be returning