4.0
The size car I reserved was not available. No Chevy Suburban or comparable vehicles. Had the choice of a Ford Transit 12 passenger or a Dodge Durango - not really comparable at all but I had no choice. Employee at the counter said that happens frequently. Needed to repack our bags and leave some things at home and then purchase those when we arrived at the destination. Still was asked to pay the same price even though what we requested was not an option. The Dodge Durango was pretty cramped for our trip. Is there any way that we can avoid that happening in the future?Reviewed 18 Jun. 2023
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10.0
It was an excellent experience renting from Budget. I used Hertz last time and had a bad experience and was overcharged. It was so good to be treated with respect and the price was good. I'll definitely use Budget again!!Reviewed 18 Dec. 2022
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6.0
The car smelled like urineReviewed 23 May 2022
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2.0
The agent at pick up was very nice and helpful. The agent at drop off was rude and condescending. I had forgotten to fill up the car with gas even though I had only driven 35 miles. I have a lot going on and my car engine had blown which is why I needed the car for the day. I had come straight from work and was just exhausted. I asked if I could leave and go get gas because it wouldn’t have been more than 5-6 dollars and I was charged 17 dollars. Even if the policy is to not take the car back out. She didn’t have to treat me so terribly. Very disappointed.Reviewed 29 Mar. 2022
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8.0
Car smelled like smoke. Very little water in windshield washerReviewed 23 Feb. 2022
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10.0
1. Pickup and dropoff were super efficient right at baggage claim. 2. Car was clean, drove well, and got good mileage.Reviewed 2 Nov. 2021
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10.0
The representative was friendly and efficient. Due in part to COVID, service hours were limited and prices were much higher.Reviewed 10 Oct. 2021
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1.9
I got there to pick up the car and they said they didn’t have one for me. I had to UberReviewed 19 Sep. 2021
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10.0
Everything about the pick up and the car itself was just fine. They made things very easy. The only tiny hitch was in returning the car we were not sure where to park and nobody is in the parking lot to direct you or greet you. Certainly not a dealbreaker, just cause a few moments confusion.Reviewed 13 Aug. 2021
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6.0
Cons:Would of been better if the car type rented was thereReviewed 4 May 2021
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10.0
Pros:Staff was excellent.Cons:Car had a bit of a smoky smell.Reviewed 1 Jan. 2020
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5.6
Cons:The car was filthy. I had to clean the car before we could leave on our trip.Reviewed 7 Oct. 2019
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