7.6
Pros:steven tried hard but they needed more help.Cons:Faster, neededReviewed 31 Aug. 2020
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10.0
Pros:Everything went smoothlyCons:No issues at allReviewed 20 Jul. 2020
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2.0
Cons:We attempted to pick up the rental at the airport. Employee at the counter was extremely rude. We weren’t able to rent the car due to a policy for adding an additional driver, but the way we were treated was unacceptable.Reviewed 25 Nov. 2019
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10.0
Pros:Staff was friendly for both pick up and drop off.Reviewed 1 Apr. 2019
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7.6
Cons:When I arrived to pick up my car the Enterprise desk was closed and I had to go to the National desk to pick up my car. If there wasn’t other people around I would not have known that this is what I should do.Reviewed 18 Feb. 2019
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8.0
Pros:They were not super outgoing, but still got the job done.Reviewed 5 Nov. 2018
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10.0
Quick, Convenient, Courteous DropoffPros:Tagline says it all.Cons:Nothing - all good!Reviewed 26 Apr. 2018
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8.4
Cons:The drop off was in the back of the parking lot. During my drop off, it was pouring rain. I had to run through the parking lot with my bags in the pouring rain. Airport needs to come up with a better drop plan. Flying all day soaking wet is miserable.Reviewed 16 Apr. 2018
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10.0
Easy ReturnPros:Service desk is fast and efficient; parking lot attendants are excellent as well.Cons:Navigating the airport was a bit tricky, even though it's very small.Reviewed 10 Apr. 2018
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8.0
Pros:Professionals working at pickup and dropoff.Cons:Car smelled of cigarette smoke despite being rented as a smoke-free.Reviewed 26 Nov. 2017
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7.2
Pros:The car was good.Cons:No selection availableReviewed 20 Nov. 2017
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10.0
Akron Airport Enterprise is well runPros:The drop off was so easy. The staff was very helpful.Cons:Everything went great.Reviewed 8 Aug. 2017
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