Book Budget car rentals in Christchurch

Reviews for Budget in Christchurch

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10.0

Great price and servicePros:Excellent customer service at Chch airportCons:Not being able to take the car on the inter island ferryReviewed 29 Feb. 2016

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9.2

Car was great but had issues with pricing.Pros:The pick up and drop off were both easy and we were happy to be upgraded to a nicer car when we picked it up in Christchurch. We loved the car and found it to be clean, comfortable, and smooth throughout our 8-day rental.Cons:When we dropped the car off in Queenstown, we were shocked to find that our receipt said we were charged more than 2x as much as my reservation said we would be paying. We were in a rush and didn't notice this until after we left the lot, so we called the Queenstown Budget office. Luckily, they fixed the issue and we were charged the correct amount. But it does seem that the issue originated with the Christchurch Budget, so that's why I'm only giving an 'Okay' rating.Reviewed 22 Jan. 2017

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10.0

Incredible customer servicePros:I left my cell phone in the vehicle and didn't notice until I was on the airplane. I called the Christchurch Budget office and explained the situation. Toni McLean, the Budget agent there, secured my phone and sent me instructions on how to get it back. She then processed the FedEx transaction and I received my phone without issue. This was awesome! Thanks ToniReviewed 3 Feb. 2017

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7.6

Pros:The car was decent, ran fine and fulfilled our needs. It was nothing special or out of the ordinary, just a basic Toyota Corolla, but it did the job.Cons:We could've used some instructions on pickup and return - in a foreign country we didn't know if processes would all be the same. A little disappointed that the car was a Corolla when we booked "Camry or similar" since the Camry really is a significantly nicer car.Reviewed 24 Feb. 2017

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8.4

Pros:Bruce was brilliant in completing the pickup process! He provided excellent advice for the area, and ensured that everything was properly set prior to handing over the keys.Reviewed 26 Oct. 2015

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2.0

Awful experience - rude, unhelpful desk person, noPros:We did not like anything but the online booking process. The rest was painful.Cons:Our flight came in late and we missed the pick up window. I emailed Budget to let them know, but this message didn't get through to the rental location. When we picked up our car, the woman was not very friendly and said we missed our window and it was given away. She said they had no cars left for us. She did not give us other options of where to rent or what to do in this situation. She did not show sympathy either. Do not rent from Budget. We went with Europcar in the end. They were nice and had a great car for us (and their counter was right next to the Budget one).Reviewed 27 Feb. 2017

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8.0

Cons:More trouble trying to drop car off because of the system want to charge us more than quotedReviewed 6 May 2018

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6.0

Cons:At pickup was informed Invercargil roads were all closed (which was untrue), so I may not be able to drop the car off at scheduled point, but if I made any changes to the dropoff location I would be charged extra by Budget. Very unhelpful, and very unfair to charge customers extra due to weather events outside of our control.Reviewed 16 Feb. 2020

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• Has the Budget rental car policy in Christchurch changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• What is the most popular rental car from Budget in Christchurch?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Budget in Christchurch.

• How many car rental locations does Budget have in Christchurch?

  Budget has 3 rental locations in Christchurch. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Christchurch airport (CHC)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Christchurch airport (CHC)?

  Yes