Book Budget car rentals in Des Moines

Reviews for Budget in Des Moines

Recent reviews

Traveler rating

Wonderful

5

Very good

1

Good

1

Okay

4

Fair

1

Mediocre

0

Poor

6

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car availableget the car

car was cleanreturned the car

friendly staff

10.0

So simple and fast. Very helpful and friendly staff. I will use budget again.Reviewed 21 Mar. 2023

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10.0

Absolutely wonderful experience ❤️Reviewed 9 Oct. 2022

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10.0

Quick and easy pick up and drop offReviewed 5 Sep. 2022

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2.0

Very long line unexpectedly, very slow and unhelpful staff, when I walked to the car with bad directions outdoors a little ways away, the car was dirty and had not been cleaned. I won't use Budget again. They really suck.Reviewed 2 Jun. 2022

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2.0

The vehicle had only ¾ of a tank of fuel when I picked it up. I paid for the full fuel service when I picked up the vehicle. Upon return the I had two employees lie to me. One said only a manager could refund the fuel charge and the manager would be in to the counter in an hour but never arrived and a second told me she would reimburse my credit card for the fuel charge but did not. I was also charged a $200 dollar deposit at the counter that was not disclosed anywhere when I made the reservation. I will never rent throughout Kayak or Budget again.Reviewed 23 Feb. 2022

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6.0

Easy pick up at the airport, counter personnel pleasant, car in pretty good shape only a few dings. However, when paying top rate for a rental we expected the car to have been cleaned inside and out. Obviously ours was not. We found empty fast food bags and and a plastic drink bottle under the seat. Also when we tried to use the windshield wiper there was no fluid to wash the window.Reviewed 27 Nov. 2021

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6.0

Actual price was much higher than what Ireserved on Kayak.Reviewed 4 Nov. 2021

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6.0

Not really impressed with Budget, didn't have upgrade options, had to go three credit cards before they would accept one, car was mediocre. Didn't even have power seats... washer fluid was empty. Mechanically car was fine, good gas mileage, Apple Car Play.Reviewed 24 Oct. 2021

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10.0

The car rental counter at the DEs Moines airport is easy and so is the drop off. Very friendly and helpful staff.Reviewed 23 Aug. 2021

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1.9

Check-in and car pick up took about 40 minutes! When I got the car or smelled like cigarette smoke covered with cleaner smell. I did not receive the level of service expected for the price paid.Reviewed 2 Aug. 2021

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7.9

The car could have been cleaner, but it was a great cat otherwise.Reviewed 2 Aug. 2021

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2.0

Pros:nothingCons:make sure you have the right carReviewed 29 Jun. 2021

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• Has the Budget rental car policy in Des Moines changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• What is the most popular rental car from Budget in Des Moines?

  Standard (Kia Soul or similar) is the most frequently booked rental car type from Budget in Des Moines.

• How many car rental locations does Budget have in Des Moines?

  Budget has 1 rental location in Des Moines. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Des Moines airport (DSM)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Des Moines airport (DSM)?

  Yes