Find reviews that mention:
10.0
Very comfortable vehicle, easy to pick up and drop off. Would have appreciated a bit of help with controls, especially cruise control. No manual in the car so I couldn't look it up for help. Staff, though sympathetic, did not know how to help. On a long road trip, cruise is definitely appreciated! I couldn't get it to come on for 1/2 of first day, then it did come on, but I don't know why. On return trip, I assumed it would work. Wrong. Again, 1/2 way without, then it decided to work. Does it only work when the car is "warmed up" for 5 hours?Reviewed 28 Oct. 2021
review from![kayak]()
7.9
Rental went smooth and the return simple and easy.Reviewed 28 Aug. 2021
review from![kayak]()
10.0
Pros:Drop off was super easy!Reviewed 6 Jun. 2021
review from![kayak]()
8.0
Pros:Car was nice, Mitz Outback. Staff was very accomodating and friendly.Cons:I would not have changed anything.Reviewed 11 Mar. 2021
review from![kayak]()
10.0
Pros:Linda was super nice and helpful. Pick up and drop off couldn't have been easier.Cons:I could smell that someone had smoked in the car before, but they kept the car nice a clean.Reviewed 20 Sep. 2020
review from![kayak]()
5.6
Cons:The 23+% sales tax was Highway Robbery, nobody told me about that !!Reviewed 21 Jun. 2020
review from![kayak]()
3.6
Pros:the drop off guy was greatCons:they over charged me, i had to walk the parking lot to dig my rental out of snow, they didn’t release my deposit right away.Reviewed 31 Mar. 2020
review from![kayak]()
6.8
Smelled horrible!Pros:Was a nice car and I enjoyed to smooth riding and all wheel drive.Cons:The car wasn't very clean. The windows were yellow from someone smoking and it smelled horrible inside the car.Reviewed 27 Nov. 2018
review from![kayak]()
4.0
Car availability not as advertised.Pros:The people were friendly.Cons:Kayak failed to represent the actual cars available. Budget does not offer the types of vehicles advertised on Kayak. We needed a seven passenger vehicle and Budget did not have anything the met or needs.Reviewed 11 Sep. 2018
review from![kayak]()
9.2
Nissan Rogue heating system not so goodPros:The service and ease of pick up and drop off. No shuttle just a short walk over and pick up at airport.Cons:The heating system in the very cold Duluth, Minnesota area could not keep up. You had to constanly turn the cooler air on to keep the windows from fogging. This was not a toasty warm car to ride in.Reviewed 11 Feb. 2018
review from![kayak]()
10.0
staff shined tooPros:The vehicle itself was outstanding and the staff were shining examples of Minnesota nice!Reviewed 16 Jan. 2017
review from![kayak]()
2.0
A complete waste of time and moneyCons:Apparently even though there is only one airport in Duluth, it is divided into a "private" airport area and the public one. The booking was unknowingly made for the "private" airport area, but I only found this out 2 days after arriving at the Budget rental in the main airport area and discovered that no one was there. I was still charged for the private insurance. Will never book a car rental through Kayak or Budget again.Reviewed 7 Jan. 2017
review from![kayak]()