Book Budget car rentals in Emeryville

Reviews for Budget in Emeryville

Recent reviews

Traveler rating

Wonderful

1

Very good

2

Good

0

Okay

0

Fair

0

Mediocre

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Poor

3

2.0

Intended to book for Oakland Airport. Somehow got booked for an off airport location 20 miles away and closing 1 hr after my arrival on a Saturday. BL: after a $25 Uber, I found myself stranded in Oakland and unable to book a reservation with Budget (no vehicles available at the airport location). Very frustrating experience.Reviewed 25 Apr. 2023

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10.0

It was hassle free and great priceReviewed 13 Nov. 2022

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2.0

Car needed a wash, needed air in tires, inside of windshield was dirty, rear tag expired as of June, insurance card and registration expiredReviewed 29 Sep. 2022

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8.0

hours to pick upReviewed 25 Jul. 2022

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8.0

The car was very nice. It took us a minute to get accustomed to the electronic features because they were so different than our car at home. The drop off was super easy but the pickup was about a 45 minute wait in line.Reviewed 19 Jun. 2022

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3.9

I extended the rental 1-day due to the California wildfires complicating our travel plans and was charged $200 for 1 extra day!!Reviewed 28 Jul. 2021

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7.6

Practical and comfortablePros:The process was smooth and easy - both for pick up and drop off.Cons:The car smelled a bit like smoke.Reviewed 22 Jul. 2018

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10.0

Pros:The service at the Emeryville, CA location was exceptional. We had our plates stolen. The agent, owner helped us and provided a new car immediately.Reviewed 8 Jul. 2018

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5.6

Pros:They made a mistake and gave us the wrong car at the first rental car pickup, but then they were nice enough to make it up free of charge at the second pickup location.Cons:The first pickup location (the original), did not have any compact cars, only trucks and SUV's, which we did not want at all. So we had to take part of a day from our vacation replacing the car, which took a few hours and some very unhelpful people at the national budget phone line (when I called, I couldn't talk to any local representatives, only national and they did not seem to understand my request). The car we finally got was also not great at accelerating, which made entering the freeway a little hard every time we tried.Reviewed 18 Jul. 2017

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2.0

Terrible customer service!Cons:Budget didn't honor the price of the reservation, is charging us double the rate quoted in the booking. When we tried to correct the error, we've been given the run-around. We've been given 5 different customer service numbers to call and still haven't reached a representative to help sort out the issue. The staff and manager we've talked to say they can't do anything, we have to reach customer service, who won't answer the phone or emails. Plus, a part fell off the car on the highway, which I'm sure they'll charge us for too. I will never rent from Budget again!Reviewed 9 Apr. 2017

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6.0

Logistical nightmare, cost me moneyPros:Courteous and well-intentioned staff, good car. I'd originally booked a car for pickup on Webster St. in Oakland and dropoff at SFO but they were able to change the dropoff to Webster St. in Oakland for me, which I appreciated.Cons:I'd informed the counter at the time of pickup that I intended to drop the car off the next day. The counter failed to inform me that, due to the MLK holiday (Jan 16), the dropoff site at Webster St would close early, at 1pm. The site was closed when I arrived at 2:30pm, with a homemade sign on the door noting the early holiday closing hour. After a long call with several agents on the phone, they told me I'd need to drop the car off at Oakland airport. I spent about an hour in traffic and $20 on a taxi because the desk failed to inform me that I needed to have the car back by 1pm on Jan 16.Reviewed 17 Jan. 2017

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7.2

Pros:Easy pick up and drop offCons:We did not know about additional fee for using fast track (toll roads) before we were billed.Reviewed 9 Jan. 2017

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More

• 2.0 /10Enterprise Rent-A-Car Car Rentals at Emeryville
• 3.6 /10Hertz Car Rentals at Emeryville

• Has the Budget rental car policy in Emeryville changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• What is the most popular rental car from Budget in Emeryville?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Budget in Emeryville.

• How many car rental locations does Budget have in Emeryville?

  Budget has 1 rental location in Emeryville. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: San Francisco airport (SFO)?

  Yes

• Does Budget offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes