8.0
Everything went excellent except the vehicle smelt like smoke, and right on the window it had a sticker that there was a 450 dollar cleaning charge. I noticed immediately but was in a rush and didn't go back inside to ask for a new car. Other than that hiccup it was great.Reviewed 8 May 2023
review from![kayak]()
4.0
When I picked up the car the employee was wearing sweats and a tshirt, they told me they only had 1 vehicle left unless I wanted a truck or a transit passenger van. The car was dirty and stunk, had dings, pieces missing off of the front bumper where a missing fog light should have been, the armrest in the back seat was stitched up with needle and thread, there was a issue with the brakes and a check engine light kept coming on.Reviewed 6 Mar. 2023
review from![kayak]()
10.0
Staff was very polite and professional. Car was ready on time. Minimal wait time.Reviewed 17 Oct. 2022
review from![kayak]()
2.0
They called and told me they didn’t have a car I could rent unless I paid much more money.Reviewed 14 Sep. 2022
review from![kayak]()
10.0
The guys at Budget in Ft Worth were excellent in customer service. I rented here because airport prices are outrageous, but I’d rent again from this location because of the service. Thanks, Budget, for a great experience on my 40 day rental!Reviewed 6 Aug. 2022
review from![kayak]()
10.0
Simple, hassle free, convenient.Reviewed 1 Feb. 2022
review from![kayak]()
8.0
Cons:The car smelled of marijuana.Reviewed 23 May 2021
review from![kayak]()
8.0
Pros:Great staffCons:Just one attendant, one more would have helped.Reviewed 17 May 2021
review from![kayak]()
8.0
Pros:Staff at the Fort Worth office did not have the car available that I rented but they came through for us.Cons:It may have been better to have a place to drop off the rental that was closer to the city.Reviewed 16 May 2021
review from![kayak]()
2.0
Pros:TerribleCons:Received an email Wednesday before my rental date of Saturday that they did not have a 7 pax vehicle which was reserved for me. Then had the nerve to say contact them if I wanted a smaller vehicle. I might expect such from a smaller company but not Budget!! I had to look around for another vehicle which was not available. Not too happy with this inconvenience.Reviewed 27 Apr. 2021
review from![kayak]()
2.0
Pros:I was charged $150 over my billCons:I’m going to call my bank dispute the chargesReviewed 31 Mar. 2021
review from![kayak]()
4.0
Did not have the car seats we orderedPros:The car was fineCons:We ordered 2 car seats and the budget in Fort Worth didn’t have them when we picked up the car. This led to an expensive day for us having to get them elsewhere last minute.Reviewed 29 Nov. 2017
review from![kayak]()