Book Hertz car rentals in Fort Worth

Fort Worth, TX, United States
29 Sep — 6 Oct
Fort Worth, TX, United States
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Fort Worth

Overall Rating4.5 OkayBased on 21 reviews
Cleanliness
4.9
Comfort
4.7
Overall
4.4
Pick-up/Drop-off
4.1
Value for money
4.5

Recent reviews

Traveler rating
2
0
0
2
0
Find reviews that mention:
2.0
Pros:NothingCons:Actually have the vehicle that I rented.Reviewed 22 Sep. 2020
review fromkayak
10.0
Pros:Staff were nice and fixed an issue quickly.Cons:More selection for the future.Reviewed 26 Nov. 2020
review fromkayak
3.2
Poor customer servicePros:Only one person was able to help me out of this poor ordeal. Customer service via hertz service line. She guaranteed that if I come across issues I can exchange the car at any hertz location during my travel. Very calm at explaining and showed true customer service core values.Cons:Poor custome service. Pickup time was at 10 am and due to poor vehicle maintenance had to wait 3 hours on site to pick up the vehicle. A previous flat located on the side wall of the tire was fixed by a plug. Caught the issue and told the service rep. The rep calls the manager and I had to convince that it is a hazard and I am traveling 3 days through different states. Asked the rep if I am not satisfied with the vehicle or encounter additional issues what should I do. Come to find out that it is ok to exchange the vehicle if I am dissatisfied at any hertz location. The manager approaches me and raises the issue if my intention is to change the vehicle at another hertz location then they do not intend to change the tire and I should take it as is. Had to convince him that I have a fixed agenda and I need the vehicle. Finally he allowed the replacement of the tire. Please note passenger side tire was bald...less thread then the recommended safety thread by industry experts. The vehicle rental was a need on my side and not want. Under different circumstances I would have asked for a cancellation of my rental.Reviewed 25 Apr. 2017
review fromkayak
10.0
Pros:Staff helped us upgrade to a nicer van. Price was excellent.Cons:There was only one person running the check-in desk, so had to wait a few extra minutes when picking up the vehicleReviewed 25 May 2021
review fromkayak
2.0
They cancelledPros:Nothing at all service is horrible will never rent againCons:They cancelled last minute we reserved a car for Friday 8 am they called and said they were overbooked at Thursday 5.45pm stranger thing is my friend called right after that and they told her they did had cars for a higher price thoReviewed 5 Apr. 2016
review fromkayak
2.0
Not happyPros:NothingCons:Not happy. When I arrive at the airport I went to pick the car, turns out I was at the wrong location. Pick up was at the down town location and it was close. Called for a refund and was not able to do it.Reviewed 14 Oct. 2017
review fromkayak
2.0
Beware of fortworth/Taylor hertzPros:Agent was nice but, the business pactice at this loactions is bad.Cons:Kayak said car available. Daughter drive 1hr because ofnthe low price n when she got there, Hertz said that car rate/car nit available, only car available was a suv for $71 vs $31 that we booked online. They would not budge on price. A waste of our time!!! Will never use Hertz again. Bad business practice...Reviewed 14 Dec. 2018
review fromkayak
7.6
Pros:The car was very nice, clean and comfortable. It served our family well for what we needed. Both representatives that worked with us for pickup/dropoff were nice....not extremely accommodating, but friendly at least.Cons:The wording on the credit/debit card policy wasn't good. It said that we would need to present a valid credit card at pickup (which I was thankful for because we couldn't afford for money to be held on our debit card.) The second line read, "Also" you must present a valid ID and the card that you used at the time of booking. So I was prepared to present the debit card which I had used to book it only as proof that it was me...but needed to put the hold charges for incidentals on the major credit card. The lady who helped me said that in order to do that, I would have to cancel the reservation and do it again with all of it being put onto the credit card...but we had already paid for the rental in full on the debit card a month earlier. It was just frustrating in how it was worded. It's also very frustrating how the spouse can't be added on as an additional driver for free when other rental places allow that. Last, at the time of our online booking, we paid for the insurance which we didn't find out until we arrived for pickup that it was a 3rd party insurance and nothing to do with Hertz. I don't feel like that was specified very well either.Reviewed 19 Jun. 2017
review fromkayak
2.0
Cons:I was not made aware a credit check was required, no debit cards, and there was a $200 deposit I was not made aware of. HORRIBLE company for hiding the facts and leaving me scrambling the day I was leaving out to find a different rental that was available. I will steer anyone I can away from them, and I would never EVER try to rent there again,Reviewed 19 Jan. 2016
review fromkayak
2.0
Very Poor ServicePros:NothingCons:The fact that because all I have is a debit they could not and would not rent to me. I had to book a flight back to Atlanta to get home!Reviewed 29 May 2017
review fromkayak
2.0
Cons:they never honored the reservation. the office was closed when i went to pick up the truck and they wouldnt honor the reservation. they said it was kayak's faultReviewed 16 Sep. 2016
review fromkayak
2.0
Cons:Worst people I've ever in counter with in my life. They disn't expect debit . So I rented from enter prize best choice ever. Hertz worst place ever and I will never go back !Reviewed 1 Aug. 2016
review fromkayak

Where can I find Hertz car rentals in Fort Worth?

917 Taylor St, Hertz car rentals

Address

917 Taylor St

Hours

Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday09:00 - 12:00

Phone

+1 817 332 5205

Address

8442 Camp Bowie West

Hours

Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30

Phone

+1 817 377 3003

Address

4001 N Main St

Hours

Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00

Phone

+1 817 284 0656

Good to know

Most popular location

917 Taylor St

Most popular car type

Supplier choice

Top tips for renting a car from Hertz in Fort Worth

  • Supplier choice rental cars from Hertz in Fort Worth are around 52% cheaper than other car types, on average

FAQs about renting a car from Hertz in Fort Worth

  • As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

  • Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz in Fort Worth.

  • Hertz has 3 rental locations in Fort Worth. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Yes

  • Yes