6.0
I was charged an additional day for turning in the car 20 minutes late…I arrived to the drop off location at the airport 15 minutes early, but I couldn’t find a parking spot in the return rental lot, and there was nobody there to check me in.Reviewed 22 May 2023
review from![kayak]()
2.0
Seems like they are shutting down this location... I booked a car through Kayak, but didn't find out there were no cars available until I got to the Budget location.Reviewed 22 Sep. 2022
review from![kayak]()
10.0
Very professionalReviewed 23 Aug. 2022
review from![kayak]()
4.0
We liked the friendliness of the employees and how they worked as efficiently as they were able to while getting us set up. What wasn't great, though, is that when my fiance and I arrived at the rental place to get our car for our trip, we had to wait for about 30 minutes because there weren't cars available yet at the location. When we arrived after our trip at our return location, we were charged for 3 gallons of gas even though our tank was only one tick below the Full tank mark. Other than these two things the car was clean and worked well and the staff was helpful and patient.Reviewed 25 Apr. 2022
review from![kayak]()
6.0
We had to pay a day extra although we returned the car on the date given on the rental agreement.Reviewed 1 Mar. 2022
review from![kayak]()
5.2
Pros:Car was fine and met our needsCons:We had searched for pick-up from Greenville Spartanburg airport but the booking we received received required us to pick-up in town. When we picked up the car from the airport, it was $163 more expensive. The person at the desk was unwilling to do anything to assist and the city office was closed.Reviewed 25 Jul. 2019
review from![kayak]()
10.0
Pros:Liked the VW Bettle!Reviewed 10 Oct. 2018
review from![kayak]()
2.0
Pros:The option to rent a decent full-size SUV, Chevy Tahoe.Cons:They didn't actually have the SUV I reserved, so I cancelled the reservation and won't do business with them again.Reviewed 26 Mar. 2018
review from![kayak]()
2.0
Rude and ignorantPros:After being extremely stubborn and unhelpful they pointed out the fact that there was an Enterprise across the street from their location.Cons:Customer service and the fact that they were offended that I used a third party site to book a rental. Rude and unhelpful will never use budget ever again.Reviewed 6 Jan. 2018
review from![kayak]()
6.4
Pros:The Staff in Greenville were very friendly and courteous.Cons:The car had been used by a smoker and reeked of old cigarette smell. The interior was a little tired and at $95.00 for one days use, it was too expensive.Reviewed 11 May 2017
review from![kayak]()
7.6
Car needed work done to it that made my trip hardePros:This is reflected through your specific survey topics listed.Cons:The wiper fluid was not only empty but didn't work when it was filled & with snowy/wet road conditions I had to pull over every few miles to clean my windshield. The "get your oil changed soon" notification was also on when I got my car... yes, the interior of the car was comfortable, but these nags didn't make for smooth sailing... it was disappointing.Reviewed 12 Jan. 2017
review from![kayak]()
9.2
Short but sweetPros:Almost new car.Cons:Took a while to get the car at budge t.Reviewed 27 Apr. 2016
review from![kayak]()