10.0
Holland pick up.:Excellent customer service by Steve. Very accommodating and professional. Drop off in Cincinnati: I requested email receipt as their system was down at drop off and I have not received receipt.Reviewed 25 Jan. 2023
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10.0
Super easy, but the toll/EZ pass thing is annoying so I’d recommend just paying for the pass. Otherwise they bill you later with an additional fee, it’s better in the long run to just get it.Reviewed 31 Dec. 2021
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5.6
Budget rentalPros:Loved the Passat, with the exception of a seatbelt warning that kept going off without cause.Cons:Budgets drop off deadline policy. I was only two hours into my third day of the rental, and wanted to extend my drop of by an extra two hours. Budget informed me that that would incur another days charge. I find this predatory.Reviewed 24 Sep. 2017
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10.0
Pros:Customer service is the best the guy do that of the ration for me he's greatReviewed 12 Nov. 2016
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5.6
Cons:Car had the worst smell of cigarette smoke I have ever experienced.Reviewed 23 Aug. 2016
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