6.0
Nice vehicle but I would like to be able to pay with a company debit card, I have to go through a fiasco ever time I go to the counter.Reviewed 2 Oct. 2022
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10.0
No issues! Awesome!!Reviewed 23 Jun. 2022
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2.0
Pros:Nothing.Cons:They dropped our reservation and never alerted us. The customer service staff hung up on us and one woman actually laughed when I explained we were going to Alaska and needed a car.Reviewed 3 Jul. 2021
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10.0
Pros:staff at budget in Juneau are awesome.Reviewed 31 Jul. 2020
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2.0
Cons:Had a vehicle to rentReviewed 18 Jun. 2020
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10.0
Great experience, start to finish!Pros:- Fair price - Quick, professional pickup & dropoff - Clean car - Auto-Start was a bonusCons:Tires were all weather, not winter.Reviewed 17 Dec. 2018
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6.4
Pros:ExpensiveReviewed 29 Aug. 2018
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10.0
Pros:Everything went smoothly, car was great!Reviewed 15 Jul. 2018
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10.0
I don't always use the work redonkulously but when I do...Pros:Redonkulously fast, great service at the desk! Redonkulously.Reviewed 3 Jul. 2018
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10.0
Great servuce!Pros:The employees were very eager to please. Got me right through tge paper work and into my car.Cons:They had said for me look over the car for any scratches bigger than a dollar bill. So I did and found one one the rear left quarter panel. It was not noted on my form, so I went back in and told them. They had added the scratch on their copy while I was outside. So I had them fix my form so I would not be liable for this scratch. Just a little more care on the paperwork is needed. Thanks.Reviewed 14 Apr. 2018
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8.0
Quick and EasyPros:The vehicle was in good condition mechanically which made operating it enjoyable. It also had modern features such as a backup camera and USB/Bluetooth ports which were convenient.Cons:I ordered a midsize - they ran out. I was upgraded for 'free' BUT an SUV uses more fuel and thus was less econimical once I had to refill the gas tank. An SUV is also bigger. There was no step bar. As a 5'0 woman I felt like I had to polevault to get into the Toyota 4runner. Also, there was a bottle of apple cider vinegar in the armrest compartment from the previous user. Lastly, there was no windshield fluid. I had to stop at a service station to clean my windows manually.Reviewed 3 Apr. 2018
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4.0
Pay a little extra for a lot more.Pros:They had a vehicle available.Cons:Rude and aggressive customer service at the airport kiosk, interior of vehicle was dirty & had trash left in it, was given different information on three separate occasions in regard to reserving an AWD vehicle, and then blamed for not reserving the right vehicle. Because there are a handful of other companies to choose from I’d recommend saving yourself the frustration and wasted energy on dealing with the employees who could care less about your needs and business.Reviewed 27 Mar. 2018
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