2.0
Car was filthy inside & out when I picked it up. Picked up at Lakewood, WA location. Guy said they were almost finished vacuuming car. Car was never vacuumed; found toe nail clippings on drivers side, food crumbs all in the back and some kind of liquid stains/splatters all inside of doors. Never ever experienced this with any car rental ever. Drop off was smooth and went super fast!Reviewed 19 Aug. 2022
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9.2
Pros:Good location.Cons:Lobby is clean, but could use an upgrade.Reviewed 1 Jun. 2020
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5.2
Pros:The staff was friendly but not prepared to handle the volume of customers in the loby. Training was an obvious issue as only in person knew what to do.Cons:Better trained staff and a cleaner store front. A print machine that prints legibly. I couldn’t varify the rental car return location with my receipt because the rental contract was printed poorly.Reviewed 24 Mar. 2019
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8.8
Pros:Staff at both ends was great, corteuos and friendlyCons:No xm radioReviewed 22 Nov. 2018
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2.8
Don’t go here!Pros:NothingCons:Waited almost an hour to pick up my car. The employee was very slow and not customer service friendly. Did not give the car I ordered. Changed the insurance I had already bought for $18 on kayak. And made me get whatever he was selling. Double the price. He acted like he gets paid on commission. Reserved the car for about $50 on Kayak and he tried to charge me over $200. Still paid more than what my reservation said. will never use them again. Drop was at 8am and no one was there. Had to wait for the same employee to open the store. Late.Reviewed 12 Nov. 2017
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2.0
Will never rent from budget againPros:NothingCons:Extremely poor customer service.Reviewed 29 Sep. 2017
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2.0
No Car Available Location Owner AgressiveCons:Despite reserving a vehicle online, there was no car available to pick up. The owner of the location berated me on the phone.Reviewed 29 Jul. 2017
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9.6
Budget: Good ValuePros:Inexpensive, Easy to deal with..Comfortable Auto.Cons:Car had a bit of a smoke smell.Reviewed 12 Dec. 2016
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10.0
Cheaper than other sitesPros:The price was cheaper than other sites I googled.Reviewed 12 Oct. 2016
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4.4
Don't count on anything but bare boned essentialPros:Car was cleanCons:Huge push and advertisements for GPS. None. No maps, no instructions or help with car. Stripped out manual,Reviewed 26 Sep. 2016
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9.2
Suited us wellPros:Peppy little car, wonderful to drive. Straight forward pick up and drop off. Like that we had unlimited miles and economical on gas. We were d going to be charged for an extra day sure being two hours late at drop off, but they got the time wrong on pick up and we were an hour late, and amended invoiceReviewed 7 Sep. 2016
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