Guest reviews
Overall rating
8.5
Excellent
Based on 12,823 reviews
Cleanliness
8.1
Comfort
8.5
Pick-up/Drop-off
8.3
Value for money
8.1
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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8.0
Pros: Yes...the staff were friendly and very good!!
Cons: They were the best they could ever be.
review from
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8.4
Pros: The upgrade from a smallish RAV4 to a full size Tahoe for the same price was impressive. Enterprise rarely fails
Cons: candy wrappers for the previous driver stashed in the back seat cubby holes.
review from
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4.4
Cons: Booked on line for $678.00+/- with a total cost of $750.00+/-. Total cost was $911.00=/- Then was told this was for extra fees such as WA State rental tax, etc. Traveling to Oregon with unlimited miles. Came back and was told I went over 400 miles and would owe another $400.00. Why would I limit it to 400 miles? They did not charge me for the extra miles.
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10.0
Pros: Searched out and found the vehicle I desired with short notice. Great job!!!
review from
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7.6
Pick up was a very long and confusing wait.
Pros: The representative was very helpful and apologetic .
Cons: There was no room to wait inside and the outside area was very incondusive for a wait such as we had.
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10.0
Love renting from Enterprise
Pros: Very personal care and attention to my needs, quick check-out and easy check-in. Office staff very friendly and helpful.
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10.0
Cons: The insurance through Kayak website is deceiving. It should be stated it has nothing to do with Enterprise Rental.
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2.8
In the Parking Lot
Pros: I wasn't late to work.
Cons: Met me outside in the parking lot, used an ipad to check me in: OK Needed my licence and credit card: Its been raining, its wet outside, my arms are full. I have to put my bags on the ground. Gave me a Toyota that had not been cleaned. Dirt on the back seats, debris on the floor. I'm told "Oooops! Wait here." Returns with keys to a "free upgrade" an SUV (GAS HOG). Realized later I was overcharged. Called to ask : "Sometimes that happens - did you checked in on the ipad?" The SUV is a Jeep, clunky and uncomfortable. I tried to swap it out later in the week. Learned this location owns their vehicles & don't always have the options that show up on websites.
review from
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5.6
Pros: good customer service
Cons: Gave me a car that was bigger than the one I rented. More gas money.
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10.0
Pros: Friendly, helpful service.
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8.0
Pros: WAY cheaper than getting a car at the airport. Car was very comfortable and roomy
Cons: Car could have been cleaner. There was animal hair all over and we have a daughter who is allergic to dogs and cats. We were given a Dodge Dart, which sucks for children in booster seats. The buckles are recessed into the seat and impossible for them to buckle themselves and it was very difficult for my husband and I to do over their boosters.
review from
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10.0
Great car!
Pros: Close to where we were staying.
Cons: The location for drop of was not open and I didn't feel comfortable not receiving confirmation from someone that I had dropped the vehicle off on time to prevent further charges.
review from
Other suppliers in Olympia scored
Where can I find Enterprise car rentals in Olympia?
2802 Pacific Ave Se, Enterprise car rentals
Address
2802 Pacific Ave SeHours
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 10:00 - 14:00 |
Phone
+1 360 438 1278FAQs about renting a car from Enterprise in Olympia
How many car rental locations does Enterprise have in Olympia?
Enterprise has 2 rental locations in Olympia. Take a look at our Enterprise rental location map to find the best rental cars near you.
Does Enterprise have a car rental location at the airport: Seattle/Tacoma Intl airport (SEA)?
No (According to our data)
Does Enterprise offer shuttle or airport pick-up services from Seattle/Tacoma Intl airport (SEA)?
Yes